Requisition ID: req47265
Job Title: Anti-Trafficking Caseworker
Sector: Social Work
Employment Category: Regular
Employment Type: Full-Time
Compensation: USD 25.51 – 26.30 Hourly
Location: San Jose, CA USA
Work Arrangement: In-person
Job Description
Program Objective: IRC San Jose will develop the capacity to serve human trafficking victims, including foreign-born and domestic, sex, and labor, male, female, and LGBTQ adult victims, throughout the South Bay Area. This project will enable IRC San Jose to create a robust anti-trafficking program, which includes outreach and training to the South Bay Community.
Job Overview: IRCs Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situations of each client. Caseworkers serve clients through a holistic and broad spectrum of support, including but not limited to connecting clients with legal service providers and housing resources, helping clients access public benefits, health providers, and psychosocial services and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.
Major Responsibilities:
Case Management and Referrals
- Provide trauma-informed comprehensive case management for foreign-born survivors of trafficking to help them feel safe, empowered, and stable.
- Ensure acute client needs are met in a timely and culturally appropriate manner.
- Complete individualized initial assessment and safety planning, orientation to services, support, referral, and advocacy services by assessing and evaluating clients distinct needs.
- Assist clients with referrals and access to appropriate resources including shelter, physical and mental health services, and legal services to work towards a stable immigration status.
- Community Outreach
- Develop and implement a region-wide outreach plan to increase awareness regarding the needs of Victims of Trafficking services in five counties
- Coordinate with Program coordinator regarding outreach plan and travel to sites to meet with potential Develop and implement a region-wide outreach plan
- Distribution of informational material and posters to hotels, truck stops, bus stations, law enforcement, hospitals, school administrators, and in other public places
- Host public information meetings in the Public Library and at faith-based organizations
- Partnerships and Community Engagement
- Build partnerships with coalition members and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.
- Work alongside coalition to improve regional services available to survivors of trafficking via community outreach, training, and engagement.
- Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.
- Documentation and Reporting
- Ensure quality case notes and documentation for contacts made and services provided on behalf of client and for case file management and quality assurance.
- Prepare, distribute and document direct assistance requests for clients including rent, utilities and other payments. Maintain record of case management expenses in case file.
- Draft reports as required by funders and/or donors.
- Comply with all policies, procedures and protocols of the agency.
- Other related duties as assigned.
Key Working Relationships:
Position Reports to: Anti-Trafficking Coordinator
Other Internal and/or external contacts:
Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment, Health and Wellness, Resettlement, and Immigration.
External: Caseworker will develop working relationships with local legal providers, Santa Clara County Social Services, healthcare providers, employment programs, anti-trafficking task forces, relevant consulates, law enforcement, and other community-based organizations to support achievement of program requirements.
Job Requirements:
- An undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study preferred. Significant relevant work experience can replace education requirements.
- Approximately 2 years of relevant work experience in social service, case management, human service or related fields. Experience should include a minimum of one year providing direct service to underserved communities.
- Excellent understanding of case management principles.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
- Compassion towards and understanding of unique needs of survivors of trafficking.
- Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
- Excellent organizational and case-file document management skills.
- Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Bay Area strongly preferred.
- Must be able to assist clients solve difficult problems under pressure.
- Must be able to consistently work towards self-sufficiency with all clients.
- Proven ability to contribute both independently and as a key team member.
- Fluency in written and spoken English required. Fluency in spoken Spanish strongly preferred.
- Reliable transportation and a valid drivers license required; willingness to transport clients strongly preferred.
Working Environment:
Standard office environment and regular field travel to support clients and retain community partnerships.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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