Apoyo psicológico, contención y primeros auxilios psicológicos – Ciclo 4

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Mission and objectives

UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children’s rights, to help meet their basic needs and to expand their opportunities to reach their full potential.
UNICEF is guided by the Convention on the Rights of the Child and strives to establish children’s rights as enduring ethical principles and international standards of behaviour towards children.
UNICEF insists that the survival, protection and development of children are universal development imperatives that are integral to human progress.
UNICEF mobilizes political will and material resources to help countries, particularly developing countries, ensure a “first call for children” and to build their capacity to form appropriate policies and deliver services for children and their families.
UNICEF is committed to ensuring special protection for the most disadvantaged children – victims of war, disasters, extreme poverty, all forms of violence and exploitation and those with disabilities.
UNICEF responds in emergencies to protect the rights of children. In coordination with United Nations partners and humanitarian agencies, UNICEF makes its unique facilities for rapid response available to its partners to relieve the suffering of children and those who provide their care.
UNICEF is non-partisan and its cooperation is free of discrimination. In everything it does, the most disadvantaged children and the countries in greatest need have priority.
UNICEF aims, through its country programmes, to promote the equal rights of women and girls and to support their full participation in the political, social, and economic development of their communities.
UNICEF works with all its partners towards the attainment of the sustainable human development goals adopted by the world community and the realization of the vision of peace and social progress enshrined in the Charter of the United Nations.

Context

La línea gratuita 800 11 3040 contribuye a prevenir la violencia, y mitigar las afectaciones de la salud mental de la población boliviana. Este servicio es gratuito, la atención es de 6:00 de la mañana a 12:00 de la noche, cuenta con profesionales de habla aimara y quechua, y tiene atención especializada en clínica con profesionales con amplia experiencia.

Task description

Los voluntarios(as) en línea realizarán la siguiente tarea específica:
Atender por turnos (6-10 horas por semana) en sus tiempos libres, a la comunidad boliviana por medio de un servicio de call center, para brindar contención emocional, consejería psicoeducativa y/o atención terapéutica. Las personas seleccionadas contarán con un proceso de capacitación extenso sobre los protocolos de atención: Primeros auxilios y contención emocional.
Los voluntarios(as) en línea tendrán acompañamiento y supervisión de coordinadores. Es importante participar en talleres de apoyo en atención en la salud mental y prevención violencia, en diferentes poblaciones y/o sectores que UNICEF Bolivia ofrecerá (médicos, policías, equipos del sistema de protección de la niñez, adolescencia y mujer) (opcional – recomendable).
Para realizar esta tarea necesitan contar con:
– Una computadora con sistema operativo de Windows 10 en adelante o computadora MAC con sistema operativo de Catalina en adelante.
– Conexión a internet de 15 megas vía cable de red o 30 megas vía WIFI.
– Audífonos con micrófono en buen estado
– Espacio de trabajo libre de interferencias (ruidos, bulla, voces, etc.)
Cada voluntario(a) en línea apoyará en una tarea específica y recomendamos ingresar al siguiente enlace para más información sobre esta modalidad de Voluntariado en Línea:
https://www.unv.org/become-online-volunteer

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