Applicant Services Officer

About The Role


We are seeking an Applicant Services Officer who will be responsible for managing applications and for providing admissions advice and guidance to applicants, academic staff and other stakeholders. You will be expected to ensure that you effectively support the needs of applicants, staff and other stakeholders. You will also work closely with academic colleagues and EU and International Agents.
This post offers a great opportunity if you have excellent customer service skills, extensive administrative experience and excellent IT skills.  This is an interesting and varied role working within a fun and hardworking team.
About You
The successful candidate will need to be highly organised, able to work proactively as part of a team as well as independently, with a proven record of building and sustaining productive working relationships with key stakeholders.

We are looking to hear from candidates who have the following skills/experience:

• Extensive recent administrative experience
• Experience of complying with policies, procedures and timescales
• Excellent record keeping skills
• Excellent interpersonal skills and ability to communicate effectively and confidently, both verbally and in writing.

This is a part-time, 17.5 hours per week role, working 3.5 hours per day Monday to Friday, ideally within the core hours of between 10.00 am and 4.00 pm, however we can be flexible within these parameters.
 
For further information about this role, please see the full job description above.
 
If you are looking to have an informal discussion about the vacancy ahead of applying, please email [email protected].
 
The closing date for this position is Thursday 8 February 2024.
 
 
About Us
For more than 120 years, Falmouth University has been a hub of creative and technological education and change. We are Cornwall’s University, a strong local and anchor institution within its defining rural and coastal community.
Our mission is to deliver exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy. We use our knowledge and expertise in these disciplines to generate positive and sustainable opportunities for all.
 
In return for your hard work and commitment, we offer excellent benefits, including:
  
 – Employer Pension Contribution up to 12%.
 – 28 days + 8 days bank holiday.
 – Annual salary increments (Until top of grade reached)
 – Enhanced Maternity/Paternity Pay/Adoption Pay
 – Salary Sacrifice Car Scheme (Tusker)
 – Salary Sacrifice Cycle Scheme
 – Salary Sacrifice Home & Tech Scheme
 – Life Assurance

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs . Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.

 
A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.
 
Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.