Application Analyst (DMS)

Job title:

Application Analyst (DMS)

Company

Michael Page

Job description

We are seeking a technically proficient Applications Analyst with proven experience working within the legal sector .The successful candidate will be responsible for supporting Business As Usual (BAU) operations, managing legal software applications (with a strong emphasis on iManage), and contributing to the firm’s growing use of AI tools and initiatives.Application Support & Maintenance

• Provide first- and second-line support for legal applications, primarily iManage, including user administration, configuration, and issue resolution.
• Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues.
• Support document management processes, version control, metadata, and filing practices.

Business As Usual (BAU) Operations

• Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation.
• Assist with application on boarding and off boarding processes for staff.
• Work closely with legal teams to support time-critical legal work flows.

AI & Innovation Support

• Collaborate on projects involving AI tools (e.g., contract analysis, document automation, or legal research applications).
• Assist in the evaluation, implementation, and training of AI-powered applications.
• Support the integration of AI features into existing systems, ensuring data integrity and user adoption.

Stakeholder Engagement & Training

• Liaise with legal professionals to gather application feedback and translate needs into actionable system enhancements.
• Deliver user training and create knowledge base documentation.
• Act as a point of contact between business users and vendors for application issues or improvements.

Application Analyst. 12 month Contract. Hybrid ( 2 days office – Birmingham Hybrid ( 2 days office – Birmingham ) Starting: July 2025Essential Experience & Skills:

• Proven experience working in a law firm or legal services environment.
• Strong working knowledge of iManage Work, including user support and administration.
• Experience supporting BAU activities and ensuring service continuity.
• Exposure to or interest in AI tools relevant to legal workflows.
• Excellent problem-solving, interpersonal, and communication skills.
• Ability to manage multiple tasks and work under pressure in a fast-paced professional environment.

Desirable Skills:

• Familiarity with legal applications
• Experience with Office 365, Outlook integration’s, and document automation tools.
• Knowledge of ITIL processes and application life cycle management.
• Understanding of data privacy, ethical walls, and compliance in a legal context.

Michael Page Technology have been assigned to secure an Application Analyst that has experience with DMS, Imanage, BAU, and AI tools and initiatives12 month Contract opportunityHybrid ( 2 days in the office)Daily rate ( DOE)Interested please apply

Expected salary

£77994 per year

Location

West Midlands

Job date

Wed, 28 May 2025 23:49:36 GMT

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