Application Manager – Human Resources & Communication

The Council of Europe Development Bank (CEB), established in 1956, is a multilateral development bank with a unique social mandate from its 43 member states. The CEB finances investment in social sectors, including education, health and affordable housing, with a focus on the needs of vulnerable people. Borrowers include governments, local and regional authorities, public and private banks, non-profit organisations and others. As a multilateral bank with a triple-A credit rating, the CEB funds itself on the international capital markets. It approves projects according to strict social, environmental and governance criteria, and provides technical assistance. In addition, the CEB receives funds from donors to complement its activities. The Information Technology Division (CS-IT) provides quality IT services and innovative information technology solutions to support the Bank’s operations and to fulfil the Bank’s strategic objectives in an efficient and effective manner, continuously adapting to business needs.
The IT Corporate Systems Unit (CS-IT-CS) within the IT Division is looking for a skilled Application Manager. Under the direct supervision of the Head of Unit the incumbent will closely collaborate with the Human Resources and Communication Divisions, engaging with end-users and all contributors to cross-functional projects.
The incumbent will be the main IT contact for the Human Resources and Communication Divisions and will act as their intermediary with external support providers.
He/she will assess business needs, analyse them, translate them into incidents or change requests, and supervise their development into project mode when required.
The Unit’s project portfolio has a significant cross-functional aspect, requiring the incumbent to work with and coordinate several teams (adapted to the projects under his/her responsibility), both within the IT Division (architecture, infrastructure, security, service desk) and within the organisation.

Academic background:
·       University degree in Information Technology, Computer Sciences or related field (Master’s degree preferred)

Professional background:
·       A minimum of 6 years of professional experience in application management, system implementation, customization, and management, with particular emphasis on HR and Communication.
·       Proven experience in dealing with external suppliers and monitoring contract performance.
·       Strong understanding of HR and Communication processes, workflows, and best practices, with the ability to translate business requirements into technical solutions.
·       Excellent communication, negotiation, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
·       Project management skills, including the ability to prioritise tasks, coordinate projects, and meeting deadlines.

Language skills:
·       Excellent command of one of the two CEB official languages (English and French), both oral and written, and knowledge of the other, with a commitment to reach a good working level.
Knowledge/Aptitudes:
·       Knowledge of HR processes with an in-depth knowledge of employee life cycles, talent management, payroll, recruitment, time management, performance management, etc.
·       Knowledge of Web environment techniques (HR and Communication applications are often based on Web technologies).
·       Ability to continuously demonstrate excellent communication skills to interact with different stakeholders: HR and Communication teams, application system service providers, internal IT teams and end-users.

Asset qualifications:
·       Relevant certifications, such as SAP Certified Application Associate in SAP SuccessFactors modules (e.g., Employee Central, Learning Management, Recruiting Management) and Lifetray/Wagtail certifications such as a Developer, Content Manager or Administrator will be considered as an asset.
·       A Lifetray certification will be considered an asset.

Location : 55, avenue Kléber 75116 Paris