Application Support – Hybrid- 6 month Contract – Banking

Job title:

Application Support – Hybrid- 6 month Contract – Banking

Company

GCS Recruitment Specialists

Job description

Role – Application SupportDuration – 6 months with likely extensionRate – £280 p/d INSIDE IR35Location – Remote / Canary Wharf – 3 days per week in a Canary Wharf office / 2 days remoteSpec

• Global bank (retail and investment) based in Canary Wharf.

Support

• Supporting Applications to enable them to run safely in the production environment with the cooperation of others across the development team and other EMEA/NYC (New York) based IT departments.
• Supporting staff with their PC matters and administration work involving raising requests for role access of applications.
• In day to day tasks, the role holder is expected to act as one of 1st Line resources and is also required to have discussions with 2nd Line people to resolve and manage systems issues.

Establishing System support planning

• Defining and creating the system support schedule and methodology by collecting relevant information from Application developers.
• This task also requires covering configurations which are relevant to how resources will be allocated to meet the required schedule through discussions with other team leaders in all development sections.

Communications

• Communicating with other EMEA/NYC (New York) IT departments’ to assist Developers to have the appropriate environment set ups.
• It is also expected that the role-holder will have some background in dealing with main users, Business Owners and peak duty hours and a high level of understanding of the importance and urgency of their applications when faults and issues occur.

Setting up test environments, data and schedules

• Helping and assisting Developers to have sufficient and appropriate test environments across the Development, Quality Assurance and Release environments by understanding how and when testing data will be prepared.

Other responsibilities

• Editing documentation to record how issues were resolved and fixed by developers.

GCS is acting as an Employment Business in relation to this vacancy.

Expected salary

£250 – 280 per day

Location

Canary Wharf, East London

Job date

Wed, 12 Jun 2024 04:45:10 GMT

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