Apprentice Customer Service Administrator

Job title:

Apprentice Customer Service Administrator

Company

Kinaxia Logistics

Job description

Maidens of Telford are recruiting an Apprentice Customer Service Administrator to join their team at their site in Telford.

  • Mon – Fri
  • 40 hours
  • National Minimum Wage, age relevant
  • Course: Customer Service Practitioner Level 2
  • Start date: 2025
  • Additional benefits:
  • Life assurance
  • Pension
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

  • Calling customers and informing them of dates and times of deliveries
  • Answering customer calls and managing customer enquiries
  • Ensuring all paperwork and emails are organised within Customer Service departmental functions
  • Making sure POD’s are uploaded correctly into relevant systems for customers
  • Monitoring deliveries to customers ensuring deliveries are made on time

Your knowledge and experience:

  • Able to work in a fast paced environment
  • Clear communication skills
  • Attention to detail
  • Hard working, positive and flexible attitude
  • Team player
  • Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
  • Safe
  • Talented
  • Attentive
  • Reliable

Expected salary

Location

Telford, Shropshire

Job date

Wed, 25 Dec 2024 23:44:27 GMT

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