Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit  www.worldbank.org 

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Our mission at ITS is to harness the power of information and technology to multiply the economic development impact in WBG member countries. We align our strategies with WBG priorities, such as enhancing country engagement, improving systems and processes, fostering effective partnerships, and focusing on people. A cornerstone of our vision is “knowledge for impact,” which is central to the work of the ITS Information Governance & Archives unit (ITSAR).

We are currently seeking an entry-level Lead for Digitization to join the ITSAR team. In this role, you will oversee the scanning and digitization processes, ensuring the accurate and efficient conversion of our valuable resources into accessible digital formats. This is a 3-year term position with the possibility of renewal, and it is located at the WBG Records Center and Preservation Facility in western Pennsylvania. We welcome all candidates and are proud to be an equal opportunity and inclusive employer. Come be a part of our mission to make a global impact through technology!

Information Governance and Archives (ITSAR) Context

ITSAR plays a crucial role in preserving the institutional memory of the World Bank Group (WBG). We are dedicated to transforming information governance throughout the entire lifecycle of information, promoting transparency and accountability, and showcasing the rich history of the World Bank to support effective and responsible operations.

Our responsibilities include managing records policies—covering advisory services, policy compliance, outreach and training, appraisal and retention schedules, and system requirements. We provide comprehensive records management support to World Bank institutions and staff, operate off-site records center services, and implement the World Bank’s Policy on Access to Information (ATI). Additionally, we create knowledge products and discovery tools to highlight the World Bank’s history and archival holdings, while ensuring the preservation and intellectual control necessary for continued access to these valuable records.

We are a dynamic and inclusive team, tackling challenges with creativity and a passion for innovation. We leverage technology to maximize the impact of our archival holdings and implement effective information governance for the World Bank’s current information assets. At ITSAR, we offer meaningful work in an open and collaborative environment, presenting you with unique challenges that help develop your skills while contributing to the World Bank’s mission. We value collaboration, curiosity, openness, and perseverance.

To learn more about ITSAR, please visit our website: https://www.worldbank.org/en/archive/aboutus.  

Duties and Accountabilities

In collaboration with the Digitization & Discovery and Records Center Program Leads, the successful candidate will lead a team of digitization contractors responsible for the following:

•Scanning unique and potentially fragile archival records including paper, books, photographs, oversized maps, etc. using flatbed and large-format scanner.

•Conducting quality assurance checks on scanned images to detect any irregularities.

•Assessing the condition of archival materials both before and after scanning.

•Editing digitized content, including cropping and image rotation, using Adobe Acrobat Pro or other relevant software programs.

Specific duties:

•Overseeing, instructing, and training digitization contractors on tasks related to the digitization process.

•Creating new documentation and updating existing procedures in the Digitization Manual.

•Ensuring compliance with digitization policies and standards through regular monitoring.

•Troubleshooting and resolving issues within the digitization workflow.

•Collaborating with Digital Preservation and Archives Systems Lead to manage server storage space and requirements.

•Supporting the Digitization & Discovery and Access to Information Program Leads with administrative tasks related to declassified records in the digitization queue.

Selection Criteria

High school diploma with 7 years of experience or equivalent combination of education and experience or AA degree or a recognized certificate with a minimum of 2 years of relevant experience.

Required Skills and Abilities

•5 years of experience in digitizing diverse material types using a variety of digital scanning devices and technologies.

•Experience in best practices of handling fragile or rare archival documents, including safe digitization procedures to prevent damage and ensure the longevity of materials.

•Knowledge of software tools including Microsoft Suite of products (Word, Excel, etc.), Adobe Creative Suite (Adobe Acrobat, Photoshop, etc.), Adobe Experience Manager (AEM), and ScanAllPro. Ability to leverage these tools effectively in digitization workflows.

•Experience with Content Manager.

•Excellent communication skills, both written and oral.

•Proven ability to work independently with a strong sense of urgency and initiative, ensuring timely completion of projects and proactive resolution of issues.

•Meticulous attention to detail, with a commitment to accuracy and quality in all aspects of digitization work, including scanning, data entry, and metadata creation.

•Collaborative approach to problem solving, viewing conflicts as opportunities.

•Ability to successfully perform routine and repetitive tasks.

•Adaptability to changing priorities and task assignments.

•Accountability for meeting deadlines, taking ownership of responsibilities, and ensuring timely resolution of routine issues.

•Team-oriented mindset, actively seeking opportunities to collaborate within own department and display an open and helpful attitude toward others.

•Physical abilities:

o Capable of lifting and handling boxes weighing up to 35 pounds.

o Comfortable using ladders to access boxes and files.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.