Position: Area MEAL Manager – NWS
Duty station/Hub/ Field: NWS Hub in Amman
Posting date: 03/10/2024
Closing date: 19/10/2024
Humanity & Inclusion is an equal opportunity employer and strongly encourages women and persons with disability to apply.
PRESENTATION OF Humanity and Inclusion
Humanity & Inclusion (HI) is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.
Humanity & Inclusion is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.
For more details on the association: http://www.hi.org/
MISSION CONTEXT
The Syrian crisis is the greatest humanitarian crisis of the last 20 years. According to the latest UN figures, about 11.7 million people are currently affected by the crisis in Syria, including about 6 million IDPs, while over 5 million Syrians have sought refuge in neighbouring countries or in Europe. The current humanitarian response only provides a patchy and partial coverage of the growing humanitarian needs. Nine years after the beginning of the crisis, the number of injured persons in Syria keeps rising, with a severe lack of healthcare in many areas. In large areas of the country, the local economy is in bad shape local populations and IDPs are in need of livelihoods assistance. The inclusion of the most vulnerable, including persons with disabilities, in the humanitarian response remains a major concern.
HI is managig a large humanitarian program from three different hubs (Beirut, North-West and North-East), along four main pillars:
- Support to health partners (hospitals, psychosocial support centers, local NGOs) for the provision of multidisciplinary rehabilitation services (physical rehabilitation, psychosocial support and/or prosthetics and orthotics) and standalone psychosocial support services, through training, technical supervisions and donations of assistive devices and/or equipment;
- Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons) and non-technical survey of hazardous areas;
- Livelihoods assistance, with a combination of cash for work, vocational training, small grants for businesses and apprenticeships;
- Training and technical support to other humanitarian actors on the inclusion of persons with disabilities and other vulnerable persons in the humanitarian response (with a special focus on inclusive health and inclusive livelihoods).
The actual intervention is based on a mix of remote management of national teams, remote partnerships with local structures and organizations, and direct implementation programs.
OBJECTIVES OF THE POSITION
Reporting to the Regional/Standalone MEAL manager, the Area/Affiliated MEAL Manager is responsible for ensuring the proper implementation of monitoring & evaluation, accountability & learning and information management systems on the projects in the geographical area(s) to which he or she is assigned. He or she is the direct line-manager of the MEAL and Information Management teams in his or her geographical area, with possible travel to the region.
HIERARCHICAL & FUNCTIONAL LINKS:
- Line manager: WoS MEAL Manager
- Line manager+1: Technical Head of Program
- Team Managed: MEAL Officers, MEAL Agents, IM Officers, enumerators, and data entry daily workers.
- Coordination with Stakeholder, Project Managers, Project Officers, Support units and Partners
MAIN RESPONSABILITIES
1-Management
- Manager as a role model embodies HI’s values on a daily basis.
- Manager as coach for meaning understands the strategy, makes it explicit, translates it into operational objectives for his or her team, leads the necessary changes. Gives meaning to each management action.
- Encourages inter and intra departmental exchanges of practice. Encourages innovation and risk-taking.
- Operational manager: organizes the operational management of his or her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.
- Manager 1st HR&Coach: contributes to the development of his or her staff, creating the conditions for them
- commitment, professionalism and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behavior.
- Promote positive team dynamics and provide conflict resolution (personal and professional) within your team, informing the Field Coordinator of any major conflict.
- Propose relevant adaptations to the organizational chart of your team and contribution to its implementation (job descriptions, recruitment interviews, etc.), in collaboration with the Program Coordinator and the HR department.
- Organize capacity building initiatives internally and externally when possible
- Lead in documenting and diffusing learning outputs
- Drives IM & MEAL teamwork plans and updates according to context and strategy per Program Coordinator and MEAL coordination guidance.
2- Strategy and steering
- Contributes to defining MEAL and Information Management action plan, implements this action plan and then monitors it.
- In close collaboration with the Programme / Regional MEAL Manager and the project managers, ensures the implementation of systems for monitoring, data collection, information management, evaluation, accountability to affected populations, learning and knowledge management that are adapted to the intervention context and enable compliance with HI standards;
- Forwards to the Programme / Regional MEAL manager any information or difficulties that could help to improve these systems.
- Helps drive the performance of the MEAL department.
- Participates in strengthening the MEAL/IM skills of partners
3-Operational implementation
Responsibility 1 : Supports projects managers and partners to implement the minimum project management processes described in PME (Planning, Monitoring & Evaluation) policy and guidelines.
- Trains and accompanies project managers in the PQP methodology guideline and the application on the programme.
- Ensures the proper planning and implementation of essential project management processes on each project.
Responsibility 2: Is responsible for setting up systems for monitoring outcomes and for ensuring compliance with methodological standards to be used when conducting surveys.
- Ensures the systematic drafting of monitoring plans and the regular monitoring of project indicators;
- Provides project managers and partners with technical support and trains project teams and surveyors in monitoring methods and conducting surveys. In particular, supports the design of questionnaires and survey protocols.
- According to the needs and monitoring plans, contributes to certain surveys or monitoring activities through supervision or direct implementation.
Responsibility 3: If there is no Database Officer in the area/country, is responsible for implementing the data and management systems defined at programme level.
- Develops databases as required and ensures the recording and processing of data for the surveys implemented.
- Contributes to the compilation of needs for data analyses and to the creation of dashboards;
- Ensures access to relevant internal and external operational information for all staff.
- And in all cases:
- Responsible for the smooth working and updates of the IM system on the mission.
- Accountable for smooth data flow in respect of data cycle validation, and address any delay, unreconciled, or missing data.
- Responsible for archiving of MEAL /IM officer documents in coordination with Erbil office.
- Accountable for technical compliance of protocols and MEAL activities to MEAL coordinator
Responsibility 4: Is responsible for compliance with the HI standards applicable to project evaluations
- Ensures that evaluation activities are carried out, including annual self-evaluations and follow-up to internal evaluations.
- Ensures that feedback sessions on the findings of evaluations are held with the beneficiaries and other stakeholders in the projects.
Responsibility 5: Is responsible for the application of the mechanisms defined by the Programme / Regional MEAL manager to provide accountability to affected populations.
- Helps to define population accountability mechanisms and is responsible for the facilitation of these mechanisms.
- Provides regular feedback to the Programme / Regional MEAL manager on the accountability mechanisms in place to enable the continuous improvement of interventions.
- Oversees the implementation and the follow-up of the feedback and complaint mechanism (FCM) system.
Responsibility 6: Contributes to learning and the continuous improvement of HI’s interventions.
- Is responsible for implementing processes and methods for collecting, analysing, modelling and ownership of the knowledge produced, in accordance with the frameworks defined by the Programme / Regional MEAL manager.
- Contributes to the analyses of the information collected and the knowledge produced to strengthen collective learning;
- Ensures the sharing of knowledge produced internally on the programme and more broadly at organisation level by using HI Library.
Responsibility 7: Contributes to the external representation and promotion of HI’s MEAL expertise.
- Represents HI’s MEAL and IM expertise in all relevant networks in his or her geographical area of intervention.
4- Emergency preparedness and response
- Contributes to the programme’s emergency preparedness actions and, in an emergency, adapts his or her working methods to contribute to an effective humanitarian approach by HI.
5- Other:
- Present HI in external forums as and when called on.
REQUIREMENTS
Education and experience:
- Experience: Minimum 4 years’ experience in the field of humanitarian aid and development project management, or MEAL related jobs.
- A bachelor’s degree in social sciences, public health, statistics, or international development.
- Master’s level or a higher degree in social sciences, public health, statistics, or international development is preferred. Equivalent combination of relevant education and experience may be substituted as appropriate.
- Demonstrated experience supervising and managing field data collection, sampling methods, and data quality auditing in field locations.
- Demonstrated experience in managing teams and building staff capacity.
Interpersonal Skills:
- Results and indicators monitoring
- Planning and coordination of qualitative and quantitative surveys, dissemination of findings
- Project evaluation
- Accountability to populations: participatory, non- discriminatory and responsible approaches
- Learning lessons from experience and continuous learning
- Information management strategy, data structuring and data quality
- Quantitative and qualitative data collection, qualitative analysis
- Responsible data management
- Statistical analysis and data visualization
Managerial Skills:
- Being capable of helping team members to progress developing his or her staff ‘s ability to work autonomously
- Knowing how to position oneself so things can move forward
- Knowing how to simplify and priorities
Language:
- Fluency in English language (oral and written)
JOB CONDITIONS
- Remuneration: Basic salary JOD 2,050
- Expected Starting date: December 2024
- Duration/ Type of contract: 1 Year (renewable)
- Benefits: Transportation and Health Insurance
- Mobility: Amman- with possible travels in the region
How to apply
RETURNING NATIONAL CANDIDATES: We strongly encourage candidates with disability to apply for this position. Humanity and Inclusion strives to attract, motivate and retain staff in our programs.
Interested candidates should send a CV to r.amm@hi.org. Incomplete applications or applications received after the deadline will be disregarded. Only shortlisted candidates will be contacted.
Incase of disability, please mention any adjustments that will assist you in attending the written test/ interview or undertaking this post.
The applications will be treated confidentially.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. HI also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.