Assistant Clinical Services Manager-Care Management

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Type of Position:
Professional Staff – Fiscal Affairs

Job Type:
Regular

Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Department:
ICE tendersglobal.net CORE PA IP Care Management 2 IP C

Department’s Website:

Summary of Job Duties:
The Assistant Clinical Services Manager (ACSM) is responsible for managing nursing personnel, administering patient services, serving as a nurse, acting as liaison between physicians and nurses, and serving on various committees. Provides guidance and direction to nurses and coworkers to ensure smooth processes, quality, and excellent customer service. The duties of the ACSM contribute to the effort to further the mission of UAMS: To improve the health and health care of Arkansans.

Qualifications:

Minimum Qualifications:

• Bachelor of Science in Nursing, (BSN)
• Minimum 3 years of clinical nursing experience; 2 years in clinical specialty; 1 year demonstrated leadership (formal/informal)
• Current Registered Nurse License in the State of Arkansas. 
• Current BLS certification or must obtain within the first 30 days of employment.
• Specialty certification achieved within 2 years of hire.

Preferred Qualifications:

• Masters of Science in Nursing (MSN)
• Three or more years of clinical experience in the field of Nursing with experience in supervisory capacity.

Additional Information:

RESPONSIBILITIES: 

Staff Schedules: The ACSM will have access and a working knowledge of the scheduling system and will review schedules and provide operation oversight for staffing coverage routinely.

Employee Performance Improvement/Disciplinary Actions: ACSMs are responsible for managing personnel/performance issues for those they supervise. Disciplinary actions should be initiated and carried out by the ACSM with active involvement of Human Resources and support and oversight of the CSM.

Employee Development and Appraisals: ACSMs will be responsible to complete annual performance evaluations for their direct reports as identified by the CSM. These must be completed within 60 days of their due date. The ACSM encourages/supports professional development, clinical ladder advancement, specialty certification, professional organization membership and achievement of employee’s professional goals.

Hiring Process: The CSM will be responsible for managing the hiring process. ACSM will be involved in interviewing and candidate selection of new employees.
Clinical Practice and Policy Adherence: ACSMs will serve as a content expert for clinical practice and super-user for EHR, supply and equipment needs in their service. ACSMs will hold staff accountable to polices outlined at the departmental and institutional levels as well as nursing practice mandated by the Arkansas State Board of Nursing.

Regulatory Compliance: ACSMs will ensure their clinical environments meet regulatory standards by conducting environmental rounds to ensure compliance by organizational standards. In addition, regular observation of staff adherence to regulatory requirements is expected and achieved through audit processes.

Audits and Observations: ACSMs will conduct quality/competency/performance audits as directed by CSM. Incident Report submissions should be reviewed and addressed by ACSM, CSM and APP-review to be delegated by CSM. 
Quality, Safety, Productivity and Efficiency: ACSMs will be accountable for quality, safety and productivity metrics for their specialty service.

Value Analysis: ACSMs will actively participate in product review, approval and integration into clinical practice through participation in unit specific VAT Committee. 

Leads process improvement initiatives and problem solving for their specialty. Participates in benchmarking to ensure that the assigned staff meet departmental goals.  Creates and monitors work productivity throughout assigned areas. Seeks ways to improve efficiency in productivity and work processes. Ensures patient care and safety is priority.  

Other duties may be assigned to this position.  
 

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected]  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:
Manipulate items with fingers, including keyboarding

Frequent Physical Activity:
Hearing, Repetitive Motion, Sitting, Standing, Talking, Walking

Occasional Physical Activity:
Crouching, Feeling, Kneeling, Lifting, Pulling, Pushing, Reaching

Benefits Eligible:
Yes