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The Opportunity
The College of Human Ecology (CHE) at Cornell University seeks a visionary student experience professional to lead our already outstanding student experience functions to be a world-class model in higher education. This position will support the College of Human Ecology’s Dean in focusing intensely on the student experience, from admissions to graduation, and at all points in between.
What You Will Do
Lead efforts to promote student well-being, comprehensive student engagement and professional development programing, assessment of student outcomes using data from admission to graduation and beyond.
Lead efforts to nurture relationships among the students and faculty, mentor and create opportunities for growth and development for the staff.
Manage the office budget.
Serve as an inventive and creative leader of our student experience team.
Partner with the University across all aspects of the student experience and leverage a data-driven approach to make informed decisions about program needs, vision and goals.
Work closely with faculty, staff and Dean as well as university partners, and have a global view, a deep understanding of and appreciation for diversity and inclusion, and a keen understanding of student experience best practices, metrics, and outcomes.
Required Qualifications:
Master’s Degree and a minimum of 10+ years of experience in higher education leading student experience functions, or equivalent combination of education and experience.
Ability to inspire employees, build teams and effective working relationships, and lead individuals and groups successfully toward goal completion.
Demonstrated visionary knowledge in student development and engagement.
Deep and dedicated commitment to diversity, inclusion, and student wellbeing.
Demonstrated knowledge of higher education environment and trends.
Highly developed skills in leadership, management, strategy, marketing, and communication.
Exemplary interpersonal skills with the ability to effectively collaborate, network and develop relationships.
Enthusiasm for leading a creative team of student experience professionals to develop a exemplary model for the student experience and wellbeing.
Demonstrated experience using statistics and metrics for informing success in student experience.
Ability to sustain institutional principles and values, ethical workplace practices, confidentiality, and academic integrity.
Demonstrated experience using and implementing cutting edge technology to improve effectiveness in the areas of the student experience.
A positive, inspiring, and high-energy approach to engaging with Human Ecology students and faculty.
Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
To Apply:
A resume and a cover letter detailing your qualifications and experience are required for consideration.
This is a full-time, regular position that can be performed up to 2 days remote, and 3 days on Cornell’s Ithaca campus in Martha Van Rensselaer Hall. Remote workdays will be mutually determined between you and your supervisor.
No visa sponsorship is provided for this position.
Benefits
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay .
Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards .
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.
Diversity and Inclusion are a part of Cornell University’s heritage. We’re an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities.
Familiarize yourself with Cornell’s COVID-19 workplace guidance as well as the university’s COVID-19 services and information .
University Job Title:
Director Student Services
Job Family:
Student Services
Level:
H
Pay Rate Type:
Salary
Pay Range:
$119,700.00 – $146,300.00
Remote Option Availability:
Hybrid Remote
Company:
Contract College
Contact Name:
Krassimira Hernandez
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates .
Current Employees:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
Employment Assistance:
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected] .
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing [email protected] .
Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.
EEO Statement:
Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.
2024-03-12
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