Assistant Human Resources Officer (N)

A (least hardship)

Family

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-03-01

February 7, 2024

Assistant Human Resources Officer

Organizational Setting and Work Relationships
Assistant Human Resources Officer will function under direct supervision of the (Senior) Administrative or Human Resources Officer. Incumbent will handle HR related activities within the country/ operation, and he/she may directly supervise, coach and guide locally recruited staff responsible for the personnel administration and other HR related matters. He/she will assist the (Senior) Officer responsible for Administration/ Human Resources in the process of staffing and budget reviews, recruitment and appointment of staff, and in the performance management and staff welfare issues. Incumbent will have close working relationship with the staff-related services in UNHCR, such as the Personnel Administration Section (PAS), Affiliate Partnerships and Recruitment Section (APRS). Assignments Management Section (AMS), Talent Development and Performance Section (TDPS), Staff Health & Wellbeing Service (SHWS) and Global Learning and Development Centre (GLDC).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Provide input in the preparation of the annual operations programme review submissions, and in the review of the training needs of the staff, making appropriate proposals to meet identified needs.
– Advise and counsel staff members on their rights, obligations, benefits and entitlements in line with UN/UNHCR staff rules and regulations.
– Assist in timely advertising and filling of General Service and National Officer vacancies. Prepare submissions for the review by the local Assignments Committee (AC). Process recruitment, assignment and reassignment of local staff for the country operation, in accordance with UN/UNHCR rules and procedures.
– Conduct regular audit and verification of personnel records in the office, including audit of MSRP entries into HR module, as well as of the attendance, overtime and leave records. Monitor maintenance of the daily tracking system to ensure accurate information is provided on staff and families in case of emergency. Provide support, guidance and training to all staff performing personnel administration and other HR related functions.
– Brief newly-arrived international staff on related administrative formalities; process and follow up on their accreditations and other related documents, and arrange for their onward travel to the field office, if applicable.
– Supervise administration of UNHCR medical insurance plan for locally recruited staff. Assist staff and dependants in case of medical evacuation.
– Assist in HR related activities of the security evacuation plan, ensuring relocations/evacuations are managed and administered in line with the provisions of the UN Security Management System Policy.
– Maintain liaison with the support sections and divisions at headquarters, specifically with DHRM, on matters related to the recruitment and personnel administration support, medical and other issues of staff welfare and safety.
– Enforce local compliance with the UN/UNHCR staff rules and regulations, as well as with the performance management system.
– Clear issuance and extension of contracts for locally recruited staff.
– Clear payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
Minimum Qualifications
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Human Resources Management; Law; Administration; or other relevant field.

Certificates and/or Licenses
Not specified.

Relevant Job Experience
Essential
Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
Desirable
Knowledge of UN/UNHCR field operational realities, especially in hardship duty stations. Field experience with UNHCR and/or with other humanitarian organizations is an asset. High IT affinity and working experience of PeopleSoft/MSRP HR module, as well as with MSRP Financials and Focus.

Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
HR-PeopleSoft Human Capital Management
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other)
PG-Resource planning
FO-Operational activities in hardship duty stations
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The Multicounty Office in Argentina (MCO ARG) covers Argentina, Bolivia, Chile, Paraguay and Uruguay, mainly countries of destination for refugees and migrants with need for immediate humanitarian assistance, protection intervention and, at the later stage, for various types of durable solutions.
By the end of 2022, the Southern Cone hosted over 748,558 forcibly displaced people. With Venezuelans refugees and migrants constituting more than 90% of the population UNHCR works for in the sub-region, the RMRP (R4V) National Platforms co-led by UNHCR and IOM have become the key coordination structures for joint situational assessments, planning and implementation of the humanitarian response.
With permanent UNHCR presence in Buenos Aires, Santiago de Chile and Montevideo, and field presence in Arica (Chile), Iquique (Chile) and La Paz (Bolivia), the Multicountry works with governments, civil society and the people we work for to guarantee access to the territory, fair access to asylum, regularization and local integration. In this context, the Assistant Human Resources Officer, under the supervision of the Representative, leads the human resources function of the MCO Argentina contributing to implement UNHCR´s HR strategic priorities providing assistance and support on five pillars: i) Workforce Operational Support; ii) Assignments and Talent Acquisition; iii) Advice to managers and staff, and contribution to an inclusive work environment; iv) HR policies and v) Duty of care. The Assistant HR Officer will play a key role in aligning the staff structure of the MCO Argentina to the Multiyear Protection and Solutions Strategy enabling a people-centric culture, also contributing to UNHCR´s Business Transformation Program efficiently using the corresponding HR platforms (Workday, COMPASS, etc.).
The Assistant Human Resources Officer is based in Buenos Aires (Argentina), reports to the MCO ARG Representative and has a supervisory responsibility for the Human Resources Team responsible to implement all regular HR task and procedures. In 2023, the MCO ARG has a workforce of approximately 80 staff members located in Argentina, Chile, Uruguay and Bolivia. The incumbent is expected to work in close collaboration with the MCO’s multi-functional team (administration, programme, supply, human resources, external relations, protection) to perform all duties efficiently.
Under the supervision of the Representative, the incumbent will have regular contacts on HR related issues with the Regional Bureau of the Americas and relevant units at HQ. Frequent external contacts include counterparts in other organizations (including UN Agencies in the five countries covered by the MCO), national and local governments at working level on issues of importance to the Organization’s programmes.

Fluency in Spanish and English is required as well as the ability to work independently and under supervision, effectively prioritize tasks, develop strong working relationships with stakeholders across the region. The incumbent should have excellent interpersonal skills, capacity to convene the multifunctional team as well as capability to adapt to changing environments.
The ideal candidate should have excellent communication, problem solving and analytical skills. Empathy and duty of care are key attributes to lead a productive team.
Experience working with International Organizations and NGOs and knowledge of HR IT platforms such as MSRP, COMPASS, Atlas, and WorkDay is an asset and acquaintance with UNHCR Human Resources Policies & Guidelines is a plus.

Spanish

,

English

,

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), FO-Operational activities in hardship duty stations, HR-PeopleSoft Human Capital Management, PG-Resource planning, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Bachelor of Arts (BA): Administration, Bachelor of Arts (BA): Human Resources Management, Bachelor of Arts (BA): Law

Certifications

Competencies

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn’t require a functional clearance