Assistant Operations Data Management Officer

E (most hardship)

Non Family with Residential Location

Non Family with Residential Location

Nairobi (CO), Kenya

NOA

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-07-11

July 28, 2024

Assistant Operations Data Management Officer

Organizational Setting and Work Relationships
The Assistant Operations Data Management Officer contributes to the management of data collection and reporting activities in field operations. The incumbent liaises with relevant Officers in the regional hubs or sections in headquarters, as applicable, for technical guidance on data management. S/he may supervise some support staff.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Manage the use, maintenance and technical support to ProGres (registration database) including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in SOPs for registration, resettlement, repatriation, protection, community services, and programme activities.
– Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters.
– Keep data up-to-date, secure and accurate.
– Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analyses with relevant staff.
– Serve as the focal point for compiling and calculating statistics for resettlement, population figures, and standards and indicators, as well as for annual, periodic and requested statistical reports.
– May be required to assist in training of staff as well as staff members of implementing partners in relevant aspects of data management and provide other support to end-users of database systems.
– Liaise with relevant staff on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection occurs and to ensure that all necessary data is being captured; create and maintain databases and spreadsheets that meet operational requirements.
– May be required to coordinate with GIS colleagues to ensure that data collection is compatible with GIS as necessary and assist with GIS and mapping tasks as required.
– Archive and backup database systems; ensure security of databases; perform database administrator functions.
– Authorize updates and amendments of ProGres data and the ProGres SOP.
– Design operational reports, statistics, and other relevant data collection forms.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
IT, Computer Science,

or other relevant field.

Certificates and/or Licenses
Operational Data Management Learning Programme
Operations Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Previous job experience relevant to the function or in data management, statistics, analysis and information technology.

Desirable
Familiarity with ProGress and registration system.
Technical GIS knowledge.

Functional Skills
IT-IT Refugee Systems & Applications
IT-Computer Literacy
DM-Data Management
RG-Civil Registry Systems Analysis
IT-Geographic Information Systems (GIS)
IM-Statistics Analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The candidate should have technical knowledge and skills in database management with SQL. Technical skills with kobo ODK, C#, Python, R, Power BI, ArcGIS and understanding of data protection policies are desirable which will be added advantage.”

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Swahili

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Operational context

Occupational Safety and Health Considerations:

To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

UNHCR Sub-Office Kakuma covers the Kakuma refugee camp and Kalobeyei integrated settlement. The Kakuma refugee camp has been in existence for some 30 years and currently accommodates significant protracted refugee populations with continued influx from mainly South Sudan, Somali, Democratic Republic of the Congo, and Burundi.  The Kakuma camp and Kalobeyei settlement host some 290,000 refugees and asylum seekers originating from 22 different countries. 

In line with the GCR and the MYMP Strategy, Kakuma operation focuses its strategy on further expanding the protection of refugees and promoting solutions. In close collaboration with the government, UN Agencies including the WB/IFC and NGOs, the operation in Kakuma developed a major initiative – Kalobeyei Integrated Socio-Economic Plan (KISEDP), which represents the main vehicle for operationalizing GCR in Kenya. Priority is given to  securing efficient and effective levels of core life-saving activities, expanding risk management and levels of accountability, enhancing protection response and most notably adopting an area-based development approach for refugees and host communities, strengthening capacity of national service providers, promoting access to sustainable livelihoods and education programmes, implementing efficient targeting mechanisms shifting from blanket to targeted assistance, and expanding the community-based engagement strategy.

The Assistant Operations Data Management Officer (NOA) will report to the Information Management Officer, with overall supervision of the Senior Protection Officer (P4). S/he will work along with other Information and Data Management staff to ensure that multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding, and advocacy efforts. UNHCR Kakuma has deployed PRIMES tools (proGres v4, BIMS, Rapp for offline registration, GDT, CashAssist) for Government, UNHCR and Partners activities. UNHCR continues to provide both functional and technical support in the use of the core PRIMES tools, other operational tools support and development.

Living and Working Conditions:

Kenya is an open country that enjoys social stability resulting from the smooth functioning of state institutions. Kenya is also provided with a good level of infrastructure (e.g. roads, distribution of water, electricity, etc.) and a popular tourist destination. The current Security Level in the capital and in SRM Area 1A: Northern Rift Valley ( Kakuma, Lodwar ) is Moderate -3. All United Nations personnel must scrupulously comply with UNDSS procedures and recommendations during their assignment to Kakuma, Kenya. Thefts and burglary are the main incidents against UN personnel.

Kakuma city is a non-family duty station with a hardship classified D, its living conditions are difficult but the social climate is calm. The weather is hot, dry and sunny hence no heavy clothes would be recommended. Windy storms are common during the months of December and more pronounced in January till March.

Staff live in UNHCR-provided accommodation, which was constructed in 2001, the condition of these houses has improved with time as renovations and painting has been carried out in the past. The accommodation facilities are generally acceptable condition with minimal standard. The incumbent will be briefed deeply on conditions of accommodations, laundry, meals, communications, air and road transports, recreations and others relevant information. However, staff members are charged rental fee predetermined by the organization paid upfront on monthly basis.

The currency used in Kenya is Kenyan Shilling (KES).It is also possible to withdraw cash from automatic telling machines found in all banks here in Kakuma. There are limited banking facilities at Kakuma with two banks (Equity & Kenya Commercial Bank having branches locally

Internet and communications networks are available at the compound with fairly speed. the mobile telephone network remains stable with 3G.

Climatic conditions are relatively harsh, and despite fumigation of the compound, insects and even snakes are present in the environment on seasonal climate changes.

UNHCR has established satellite  level 1 JMS medical clinic in the compound following COVID-19 situation readily available 24/7 hours , there is also Kakuma Mission Hospital where a doctor/Surgeon is deployed and paid for by UNHCR provide assistance to refugees but special arrangements can be made during emergencies for staff members. There are also some pharmacies within Kakuma with basic medical facilities. Evacuation opportunities are limited. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised. The yellow fever vaccine is compulsory and vaccination cards should be updated. Vaccinations against Meningococcal Meningitis and Hepatitis A and B are also recommended. The basic drugs are available in pharmacies, but it is recommended to bring specific prescription drugs.

Additional Qualifications

Skills

DM-Data collection methodologies, DM-Data Interoperability, DM-Data science methodologies

Bachelor of Arts (BA): Statistics

Certifications

HCR Learning Program – UNHCR, HCR Operational Data Management Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR

Case Management: Refugees, Data Management, Information Management, Number of Persons of Concern Served

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn’t require a functional clearance