Assistant Operations Data Management Officer

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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties:
  • Manage the use, maintenance and technical support to ProGres (registration database) including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in SOPs for registration, resettlement, repatriation, protection, community services, and programme activities.
  • Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters.
  • Keep data up-to-date, secure and accurate.
  • Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analyses with relevant staff.
  • Serve as the focal point for compiling and calculating statistics for resettlement, population figures, and standards and indicators, as well as for annual, periodic and requested statistical reports.
  • May be required to assist in training of staff as well as staff members of implementing partners in relevant aspects of data management and provide other support to end-users of database systems.
  • Liaise with relevant staff on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection occurs and to ensure that all necessary data is being captured; create and maintain databases and spreadsheets that meet operational requirements.
  • May be required to coordinate with GIS colleagues to ensure that data collection is compatible with GIS as necessary and assist with GIS and mapping tasks as required.
  • Archive and backup database systems; ensure security of databases; perform database administrator functions.
  • Authorize updates and amendments of ProGres data and the ProGres SOP.
  • Design operational reports, statistics, and other relevant data collection forms.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
  • Perform other related duties as required.
Minimum Qualifications:
  • Education & Professional Work Experience
  • Years of Experience / Degree Level
  • For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
  • Field(s) of Education
  • IT, Computer Science,
  • or other relevant field.
  • Certificates and/or Licenses
  • Operational Data Management Learning Programme
  • Operations Management Learning Programme
  • Protection Learning Programme
  • (Certificates and Licenses marked with an asterisk* are essential)
  • Relevant Job Experience
  • Essential
  • Previous job experience relevant to the function or in data management, statistics, analysis and information technology.
Desirable
  • Familiarity with ProGress and registration system.
  • Technical GIS knowledge.
Functional Skills:
  • IT-IT Refugee Systems & Applications
  • IT-Computer Literacy
  • DM-Data Management
  • RG-Civil Registry Systems Analysis
  • IT-Geographic Information Systems (GIS)
  • IM-Statistics Analysis
(Functional Skills marked with an asterisk* are essential)
Language Requirements:
  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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