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United Nations High Commissioner for Refugees
tendersglobal.net
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Job Description
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Description
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The purpose is to maximize the donor base from the individual giving (IG) for UNHCR, those with the ability to provide donations of between $1 to $10.000 per year to UNHCR.
PSP Malaysia will continue to operate new donor acquisition program across our existing fundraising channels, with F2F remaining the key income driver whilst continually looking for new ways to expand the Digital Fundraising market share in Malaysia including multichannel and direct response television (DRTV) activities.
Since there is dedicated Donor Care team to manage income generation from existing donors, The PSP IG Officer (Acquisition) will report to the PSP Officer direct and work closely with HQ and regional IG focal points to lead donor acquisition, supporter experience, donation website development, social media engagement, content, and campaign management.
Purpose and Scope of Assignment:
- Contribute to the overall development and implementation of the Private Sector fundraising programme.
- Contribute to embedding digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
- Effectively manage the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
- Effectively manage the donor retention and donor development programme through several channels including direct mail, email telemarketing and SMS.
- Co-ordinate fundraising communications and donor acquisition activities during emergency fundraising situations as fast and as effectively as possible and maintain accurate emergency response procedures.
- Contribute to the evolution of the Individual Giving fundraising programme by looking for opportunities to appropriately grow, diversify and utilise new technology.
- Co-ordinate integrated fundraising projects across different departments.
- Work closely with the major donor team to identify and migrate potential major donors.
- Co-ordinate and/or manage relations with partners, media, contractors and suppliers for PSP programmes.
- Co-ordinate and/or manage the PSP donor database ensuring that donor records are kept up to date. Produce ongoing analysis and monitor PSP campaign results.
- Contribute to donor understanding through ongoing research and analysis, and to implementing segmentation strategies for ‘one to many’ marketing activities.
- Monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implantation.
- Contribute to the development of National Growth Fund submissions for Individual Giving fundraising to secure funding to increase and develop the donor base.
- Manage and/or oversee the Individual Giving budgets and complete quarterly reports including forecasts, and progress reports as required.
- Keep abreast of UNHCR’s work globally and communicate relevant information to existing and prospective audiences.
- Perform other related duties that may be required.
Monitoring and Progress Controls:
- Supervision by PSP Officer (Malaysia)
- Close collaboration with IG focal points in HQs and Regional office.
- Face to Face, Digital, DRTV and multichannel acquisition income targets and objectives are reached within budgeted expenditure.
- Weekly/monthly work report to supervisor
- Mid-year and year-end evaluations to supervisor
Qualifications and Experience:
Education:
- Completion of University degree with training in Business administration, Marketing, Political or Social Science or any related field.
Work Experience:
- For P1/NOA – 1-year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree.
Qualifications in fundraising, marketing:
Essential:
- Minimum of one year of professional experience in Private Sector Fundraising and in particular Individual Giving. Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods. Proven project management skills for integrated fundraising or communications campaigns. Proven ability to meet fundraising targets. Experience in relationship management with Suppliers and Supporters. Proficiency in, and experience working with Microsoft Office. Proven ability to deal with multiple tasks/projects.
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UNHABITAT - United Nations Human Settlements Programme Professional approach to work, strong sense of responsibility, operate with minimal supervision proven organizational skills and ability to manage a workload efficiently and within set deadlines. ● Communication: Ability to write clearly and effectively listen to others, interpret messages correctly and respond appropriately show openness in information sharing and keep everyone informed solid abstract reasoning skills together with a proven capacity to write documents for diverse audiences. ● Teamwork: Ability to work with teams, demonstrate leadership, conflict management and consensus facilitation skills ability to work in a multicultural and multi-ethnic environment, and to respect diversity sensitivity to the main streaming of vulnerability willingness and ability to work in difficult environments. Languages Languages: ● Fluency in Portuguese is required ● Good command in oral and written Spanish is required. ● Good command in oral and written English is required. Additional Information Travel details The consultant must be available to travel to the places related to the activities in the country, if requested by the National Officer for Brazil and/or the International Officer. Travels will be coordinated and financed by UN-Habitat, according to the United Nations travel rules and guidelines. Remuneration SB-3/3 (UNDP Brazil Salary Scale) The supervisor will receive an amount of BRL 19.081,92 to be paid in three (3) instalments upon the presentation and approval of the following products: ● Payment 1 (33,34%): Upon delivery and approval of Product 1 (BRL 6.360,64) ● Payment 2 ((33,33%): Upon delivery and approval of Product 2 (BRL 6.360,64) ● Payment 3 (33,33%): Upon delivery and approval of Product 3 (BRL 6.360,64). Appointment against this post is on a local basis and only nationals from Brazil or external candidates who hold a permanent visa in Brazil may apply. It is required for all the curricular information to be inserted in the system, which may take a few hours. Only complete applications in English will be considered. All applications will be treated with the strictest confidence. Due to the volume of applications received, receipt of applications cannot be acknowledged individually. Only short-listed applicants will be contacted. Applications should be submitted through INSPIRA and must include all documents required at the system, please be ready to include the following information at the “Candidate Profile” (CP) at Inspira: 1. Cover memo (maximum 1 page) 2. Educational Background (incl. dates) 3. Professional Experience (assignments, tasks, achievements, duration by years/ months) 4. Expertise and preferences regarding location of potential assignments 5. Other Experience and Expertise (e.g. Internships/ voluntary work, etc.)* * Please note that Internships, self-employment and part-time count as 50%. In addition to it, note experience not relevant to the position will not be considered. All applications should be submitted to: Inspira Deadline for applications: UN-HABITAT does not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee, please contact: [email protected] No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead. Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager. You need an Impactpool account to apply for this job It's free and takes only a moment to sign up Sign up and apply Already a member of Impactpool? Sign in to your account | Sign in with LinkedIn or Email Password SAVE JOB Show UNHABITAT - United Nations Human Settlements Programme that your are interested in them Recruiters from the organization will be able to view your profile, contact you for current & future vacancies and engage you on opportunities that match your skills and interest. Connect with organization Connect your profile with UNHABITAT - United Nations Human Settlements Programme Once connected, recruiters from the organization will be able to view your profile, contact you for current & future vacancies and engage you on opportunities that match your skills and interest. Sign in to Impactpool to connect New to Impactpool? Sign up now! Email Password Forgot your password? in | Sign in with LinkedIn Relevant Articles Are you a HR Director or HR professional looking for new challenges?Rio de JaneiroRio de Janeiro- Contract