Assistant Store Manager – Victoria’s Secret, White City
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Job Description:The Assistant Store Manager drives sales growth as the leader of the customer experience on the sales floor, and has a primary duty of management, actively directing and managing direct reports. Assistant Store Manager is also responsible for achieving results through growing and developing the selling team to deliver individual and team success.Key Responsibilities:Assists the Store Manager in the overall management of the storeAssumes total store leadership in absence of the Store Manager and is a partner in the strategic planning of short and long term goalsLeads the sales floor and drives store results through the selling teamLeads and develops leaders and associates in various roles and levels including managers and associatesManages competing priorities and business complexities in our higher volume stores, while delivering a memorable customer experienceDevelops and executes short and long term strategies to drive top line salesRole models, coaches and develops best-in-class selling behaviorsLeads and inspires associates to unlock individual potential for extraordinary selling resultsAccountable for the development of associates’ product knowledge which in turn, enables high performance sellingResponsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planningLeads direct reports to maintain merchandise presentation standards while sellingAll leadership roles at Victoria’s Secret are responsible for:Delivering top line sales results and growing the business through business insight to actionLeading the sales floor while assigned to the role of the Customer Sales Lead (CSL)Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” cultureCreating emotionally engaging customer experiences, consistent with the brand visionBuilding customer loyalty through current brand strategies, including credit (US only) and customer relationship marketingBuilding and growing high performing teamsLeading change through positivity and a growth mindsetUpholding positive associate relations that lead to engagement in the brand and the teamUnderstanding and leveraging visual merchandising filters to create a compelling store environment that grows salesDriving operating fundamentalsEffectively managing and controlling expensesExecuting store opening and closing proceduresCreating an awareness of, and building capability in, loss preventionReinforcing store strategy to reduce shrinkManaging all activities related to providing a safe work environmentUnderstanding, demonstrating and enforcing Company valuesSuccess Measures:Sales Comps (Likes)Bra Comps (Likes)ShrinkConversionReturn on Visit (ROV)PayrollAssociate Opinion Survey (AOS) ResultsRetention of top talentLoyaltyQualifications – ExternalPrevious experience leading leaders and teams preferredAbout Us:We don’t just sell products…we sell experiences.Although Victoria’s Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria’s Secret PINK brand we have come to represent an aspirational lifestyle – a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.About the Team:
Conditions apply to all benefits. These benefits are discretionary and subject to change.We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line), or call us on 0207 436 2000 and leave a voicemail.
London
Thu, 30 May 2024 06:11:32 GMT
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