This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support.

The EIB, the European Union’s bank, is seeking to recruit for its Group Corporate Services Directorate (GCS), Group Digital Office (GDO), EIF Business Applications Division (EIFBA), Business Solutions Unit (BS) at its headquarters in Luxembourg, a (Associate) Business Analyst for Business Solutions *.

This is a 50% part-time position at grade 4/5 for which the EIB offers a permanent contract.

*internally referred as (Associate) Officer IT Applications

Panel interviews are anticipated for March 2024

Purpose

In this role, you will transform business requirements into reality. You will be the link between users and technical experts in order to translate business objectives and drive the design, optimisation and maintenance of critical business applications, platforms and processes.

Operating Network

You will report to the Head of the Business Solutions Unit.

The unit’s mission is to manage the full life cycle of the core European Investment Fund’s core business platform (eFront). The European Investment Fund, is part of the EIB Group, and provides financial support to small and medium-sized enterprises.

Accountabilities

• Act as a facilitator between business and software development, ensuring end-to-end accountability for customer satisfaction and delivering excellence within a specific service line
• Ensure continuous improvement of the application landscape, implementing standardisation, reducing customisations, and optimising delivery
• Manage the Application Lifecycle, including project planning, sourcing, implementation, operation, and transformation, while ensuring efficient operational processes and adherence to IT policies and initiatives
• Plan and manage externalisation projects, ensuring coordination, monitoring, auditing, and reporting on service level agreements
• Prepare and maintain project documentation (e.g., charter, functional design, test scripts), ensuring compliance with IT standards and Systems Development Life Cycle
• Act as end-user support, providing training on applications, updating user documentation, and delivering accurate and timely project status updates to all involved parties while addressing issues and implementing corrective actions as needed

Qualifications

• University degree (minimum an equivalent to a Bachelor) preferably in economics, computer science or related disciplines
• Minimum 3 years of relevant IT professional experience including business analysis preferably in the financial sector

• Good knowledge of business analysis principles, methods and practices
• Good knowledge of project management principles, methods, and practices
• Experience on Microsoft Office-based (Excel + Access + VBA) development would be an advantage
• Professional experience using eFront application would be an advantage
• Some knowledge of financial products would be an advantage.
• Excellent knowledge of English and/or French (**), with a good command of the other. Knowledge of other EU languages would be an advantage.

Competencies

Find out more about EIB core competencies here

(**) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support.

We are an equal opportunities employer, who believes that diversity is good for our people and our business. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team [email protected] who will ensure that your request is handled.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications: 23^rd February 2024

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