Associate Director Alumni & Student Experience – CTU Online

The Associate Director of Alumni and Co-Curricular Student Experience is responsible for overseeing key alumni and co-curricular student initiatives.  Oversees alumni efforts, including alumni surveys, producing ongoing analysis and presentations, identifying and making recommendations on data usefulness within CTU. Collaborate with university leaders on creating a culture of involvement through student clubs and organizations.

·         Research, develop and propose new and compelling approach to supporting alumni association

·         Oversee outreach efforts to alumni which include an Alumni Career Progression and Employer Experience Research surveys

·         Produce analyses around survey data and make recommendations to university leaders

·         Create an ongoing environment for CTU alumni to continue to engage with the University

·         Partner with CTU departmental leaders to ensure the university website and social media pages are compliant , maintained, and contain career-focused materials

·         Drive and oversee the development and maintenance of student clubs and organizations

·         Drive consistent activities with student clubs and organizations including documentation in the university calendar, providing event outcomes and promotion of archived presentations

·         Support the growth of student and alumni participation in clubs and organizations including specialty populations

·         Provide support, training and analytics on student clubs and organizations to Club Advisors and university leadership

·         Develop and execute on strategy to promote University events to students and alumni

·         Maintain appropriate data related to identified responsibilities in conjunction with other stakeholders

·         Execute communication strategy for students approaching graduation and alumni on services provided during and after their program

·         Other duties as assigned

Required Skills and Competencies:

·         Exceptional project and process management skills with proven track record of delivering results on time and within budget

·         Excellent communication and presentation skills including the ability to influence others

·         Ability to work with Executive Program Directors, Directors, Vice Presidents and other university leaders on key university initiatives

·         Ability to work independently under deadline constraints with minimal supervision

·         Demonstrated ability to work with internal and external constituents

·         Must be self-motivated and a proactive self-starter with ability to handle multiple complex tasks

·         Profound commitment to service

·         Skills to establish and maintain effective relationships

·         Proficient in use of MS Word, MS Excel

·         Strong ability to analyze and report data

·         Organizational and time management skills

·         Ability to travel up to 15%

Required Experience:

·         Bachelor’s degree required

·         Five plus years with program/project management skills

·         Proven experience with developing and managing annual budgets

·         One to three years’ of experience in higher education or related experience required

·         Experience with graduation and/or Alumni programs preferred

·         Experience with student/customer surveys, analyzing survey data, and making improvement actions against that feedback preferred

·         Proficient’ with social media technologies

·         Experience using Zoom and/or Microsoft Teams