Associate Director, Head of Learning & Development  

Purpose of Job

This role creates and implements the Learning & development strategy for the Bank, derived from the overarching Talent Management strategy and the Bank’s business strategy, and leads the design of innovative learning solutions and OD interventions to build the necessary leadership, technical and core behavioural skills in the workforce and create a strong internal talent pipeline. 

Accountabilities & Responsibilities

• Regular and ongoing engagement with senior stakeholders to analyse the Bank’s overall business strategy and its components (e.g. new products, approaches, sectors or geographies) in order to develop the learning strategy in support of short- and long-term business needs.

• Providing subject matter expertise to senior stakeholders and business leaders to identify competency gaps and opportunities to improve organisational performance through a wide repertoire of modern talent development solutions. Leading and managing the Learning & development team to support Bank-wide organisational development projects and to develop and deliver an engaging blended learning approach through innovative solutions using technology, programmes, materials and tools.

• Aligning tools to the Bank processes, procedures, policies, performance standards and measurements to ensure these are fully integrated.

• Working collaboratively with Talent Management and within the People strategy and with HRBPs to design and implement development solutions using the output from talent review, succession planning discussions, and Talent review requirements such as High Potential programmes and cultural behaviour/competencies to address gaps and build capability and experience.

• Develop and implement the tools and processes for HRBP’s and business leaders to understand and capture career aspirations and development plans for employees.

• Support talent reviews in collaboration with the Talent Management team, HRBP’s and business leaders to ensure development needs are captured and development investment decisions are made with the fullest information and with optimum impact for the business.

• Working collaboratively with HRIS to manage the Learning Management Systems and project manage and implement a talent management module that supports the requirements of the business.

• Introducing measures and processes to monitor the effectiveness of all learning and development interventions.

• Evolving the management and leadership curriculum to ensure continuous improvement and alignment to best practices in support of developing the future leaders of the Bank.

• Coaching senior leaders in the Bank and promoting a coaching culture through various learning interventions.

• Selecting, appointing and managing third-party vendors, managing supplier relationships and ensuring vendor performance attains service level agreements and value for money.

• Role modelling the Bank’s core values and engage in the Bank’s modernisation programme.  Ensuring relevant aspects of the modernisation programme feature in learning interventions and the core values pervade personal skills learning interventions.

• Managing the Talent Development budget, dedicated mainly to the design and introduction of new learning solutions, to ensure effective learning and development solutions for value for money.

• Reviewing the vehicles for learning interventions conveyed to HQ and the Resident Office employees and determining the optimal delivery model (e.g. regional learning centres, an EBRD academy, a web zone/on-line communities).

• Directly accountable for the engagement, learning and performance management, coaching and development of staff, with Head of the department. 

• Champion and role model the Bank’s Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times.

Knowledge, Skills, Experience & Qualifications

• Bachelor’s Degree (Business Studies, Psychology, HR  or other relevant academic subject matter)  plus an advanced professional qualification in learning and development desirable or suitable relevant experience.

• Postgraduate qualification in learning/talent-related subject desirable.

• Significant knowledge of learning and development talent management and succession planning and experience of defining and delivering the talent development agenda. The ability to provide strategic direction leadership.

• Proven experience of developing a talent development strategy in alignment with the future needs of a business.

• Leading and managing a talent development function in an international organisation.

• Substantial evidence of designing, delivering and commissioning learning solutions within a customer service-driven environment.

• Substantial experience of utilising competency evaluation frameworks.

• Experience in applying management and leadership development and organisational development tools.

• A combination of creative talent development ability with strong commercial acumen whilst demonstrating confidence and credibility to manage relationships with a variety of stakeholders.

• The ability to think and act strategically and pragmatically, and demonstrate good judgement in order to balance the needs of the business and the employees.

• Financial and commercial acumen to ensure that the learning and development budgets are used wisely and that business cases are well constructed.

• Strong oral and written communication and presentation skills.

• Coaching and facilitation skills.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people’s lives and help shape the future of the regions we invest in. 

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital  transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Right to Work in the UK: Swiss nationals (and all other non-UK employees) can work in the UK without a Visa – working at the EBRD gives all employees “exempt status”. The Bank however encourages all non-UK employees to obtain an Exempt Vignette (EV) prior to relocating to the UK, as without an EV you may face more questions at Border Control and when required to show evidence of their exempt status when renting accommodation under the Right to Rent legislation. The application process may take 3 – 4 weeks approx. outside of the UK. 

This is how cinfo can support you in the application process for this specific position:

• Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).
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• Additional services for  Swiss nationals who get invited to the selection process (written test, interview, assessment centre, etc.):
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