Associate Director of Constituency Services – Impact

THE ORGANIZATION

The National Association of Latino Elected and Appointed
Officials (NALEO) Educational Fund was established in 1981 to
promote the full participation of Latinos in the American political
process, from citizenship to public service. NALEO Educational Fund
achieves its mission through integrated strategies that include
increasing the effectiveness of Latino policymakers, mobilizing the
Latino community to engage in civic life, and promoting policies
that advance Latino political engagement.

NALEO Educational Fund is a 501(c)3 non-profit, non-partisan
organization governed by a 15-member Board of Directors and a
36-member Board of Advisors. Headquartered in Monterey Park, CA,
NALEO Educational Fund maintains offices in Houston, New York City,
and Washington, D.C., with staff and program presence in other
areas of the United States. It employs about 64 full-time staff
with an annual budget of $12 million, and offers a competitive
benefits package that includes generous vacation, sick leave,
medical, dental, vision, life insurance, and retirement
coverage.

POSITION SUMMARY

NALEO Educational Fund seeks an Associate Director of
Constituency Services – Impact to lead the ongoing development and
implementation of the organization’s evaluation system for tracking
the impact of its professional development and governance training
programs for the nation’s Latino policymakers. This role involves
leading initiatives to measure program effectiveness to better
drive progress for Latino communities, ultimately paving their way
for economic prosperity and advancement. The ideal candidate will
further support the ongoing development and strengthening of an
evidence-informed governance training model for the Constituency
Services (CS) Department and will also lead the systematic
collection and analysis of the policymaking success by Latino
policymakers who participate in NALEO Educational Fund’s
programs.

The Associate Director of Constituency Services – Impact will
work on organization programs and projects as needed and assigned.
The position is based in Los Angeles, CA. Travel is required. This
position reports to the National Director of Constituency Services.
This is a full-time, non-exempt position which will maintain a
hybrid schedule working both remotely and in the office as
required.

ESSENTIAL FUNCTIONS

• Draft data collection tools (i.e. interview guides, surveys,
  evaluations) based on the organization’s needs and use those tools
  to gather data from NALEO Members and program participants to
  support impact and evaluation work;
• Represent, attend and actively engage in a “community of
  practice” alongside key partners to advance economic mobility data
  tools and resources among NALEO stakeholders and serve as a liaison
  between the organization and external evaluators, ensuring
  alignment with project goals, timelines, and deliverables;
• Draft and present content/case studies on impact and evaluation
  for reports, presentations, or other materials that support the
  sharing of findings with internal and external audiences;
• Manage an evaluation effort of the Constituency Services theory
  of change and training model;
• Support the organization to think about questions most
  important to our work and help develop a process to collect and
  analyze data to answer those questions;
• Coach CS team members in strategic data collection and analysis
  to develop a results-based framework for the department;
• Regularly engage with constituent database, records, and
  campaign tracking using Salesforce platform;
• Clean and manage quantitative data in Excel and begin to
  identify the most relevant trends, insights, and findings;
• Perform analysis techniques derived from quantitative and
  qualitative data; and
• Support the department and organization’s work as
  assigned.
• Adhere to attendance and punctuality standards of the
  organization.

QUALIFICATIONS – KNOWLEDGE, SKILLS, AND
ABILITIES

• Minimum BA/BS degree, graduate degree a plus;
• Familiar with research design in the social sciences;
• Basic awareness of the technical aspects of research
  methodology or evaluation;
• Three to five years of experience in non-profit, academic, or
  government sectors a plus;
• Analytic skills with strong ability to prioritize workload,
  distill information, synthesize and communicate effectively with
  others;
• Proven ability to work independently, organized and
  results-oriented;
• Ability to build effective working relationships and
  collaborate with others;
• Knowledge of and interest in Latino politics required;
• Must be technology savvy, proficient in Microsoft Office Suite
  including Outlook, Teams, MSWord, Excel, PowerPoint, and Zoom;
  experience using Salesforce a plus;
• If a driver, must have a valid driver’s license with proof of
  automobile insurance coverage;
• Collegial attitude and ability to work respectfully with people
  from all cultural and socioeconomic backgrounds;
• Supportive of the mission and the philosophy of NALEO
  Educational Fund.

PHYSICAL AND MENTAL ASPECTS OF THE POSITON

Certain physical and mental aspects of performing the essential
functions of the position include the following:

• Ability to detect, discern, recognize, and perceive auditory
  and visual information within normal ranges;
• Dexterity to read, write, type, operate office equipment such
  as a computer, printer, telephone, calculator, copier, fax machine,
  pencils, pens, and stapler;
• Ability to remain in a stationary position 50% of the
  time.
• Ability to lift and carry up to 25 pounds

Once hired, employees requiring reasonable accommodations to
perform the essential functions of the position should contact
Human Resources to engage in the interactive process to determine
reasonable accommodations, if any.

DISCLAIMER

Nothing in this job description restricts management’s right to
assign or reassign duties and responsibilities to this job at any
time.