Associate External Relations Officer

A (least hardship)

Family

Family

PR2

Junior Professional Officer

Reason

Regular > Regular Assignment

No

2024-06-10

August 9, 2024

Associate External Relations Officer

Organizational Setting and Work Relationships
Direct supervision is normally exercised by a (Snr) External Relations Officer or Representative who provides guidance on the applicable procedures. Advice may also be provided by relevant functional units at HQ. External contacts are with a broad range of partners and stakeholders, including inter alia, government, media, embassies, donors, UN agencies, NGOs and other national and international organizations, as well as general public on matters of importance to the Organization.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
– Assist the implementation of a communications strategy that generates support for UNHCR¿s operations from external partners (e.g. the general public, governments, partners, media, academia, NGOs, private sector and persons of concern).
– Assist in the dialogue with donors and embassies and provide relevant information on UNHCR operations and financial requirements by organizing regular briefings, bilateral meetings and missions and responding to donors¿ requests for information on ad hoc basis.
– Through a consultative process with headquarters, disseminate information on UNHCR¿s global funding situation and mobilize additional funds to implement programmes and projects aimed at enhancing the quality of protection for persons of concern in the country operation.
– Assist in the coordination of the drafting of, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
– Draft narrative and financial reports on contributions in compliance with specific donor requirements.
– Monitor earmarking level of funding for UNHCR Country operation and ensure appropriate visibility for donor contributions in compliance with UNHCR guidelines and specific donor requirements.
– Participate on behalf of the Representative and other supervisors in inter-agency cooperation and communication strategies, initiatives and tools.
– Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
– Consolidate information on UNHCR¿s country operations and identify appropriate messages for campaigns and appeals.
– Propose events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR and take action as appropriate.
– Support the management of media relations by, inter alia, responding to direct queries, publishing press releases, handling interview requests and organizing regular briefings and visits to country operations.
– Promote visibility of UNHCR¿s work and advocate for support for the people of concern through providing inputs for social media and other web content.
– Organize missions to the field and press briefings for external parties as required.
– Implement all aspects of a communications strategy.
– Represent UNHCR on behalf of senior management in fundraising and communication priorities in inter-agency initiatives and fora.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Political Sciences, Social Sciences, International Relations, Journalism, Communications

or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Experience in humanitarian operations in a field environment.
Excellent knowledge of local institution, politics and culture.

Desirable
Fund-raising and programming/programme management experience.
Experience of working with social media.

Functional Skills
CO-Drafting and Documentation
PS-Fundraising (incl. operations, programmes)
PG-Programme Management (programme cycles and reporting standards)
IT-Computer Literacy
IT-Web Content Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

This job is advertised in the frame of the JPO Programme and reserved exclusively to candidates with nationality of the Republic of Korea.

This is a one-year fixed-term appointment, with the possibility of renewal for a maximum of two years.

1. General Requirements for candidates applying to the JPO Programme of the Republic of Korea:
a) Korean citizenship
b) Fluency in Korean and English
c) Completion of university with a Bachelor’s degree
d) Certificate of English proficiency test: Applicants should score a minimum
of (i) TOEFL iBT 100 or (ii) TEPS 430 or (iii) IELTS 7 or (iv) TOEIC 900
– TOEFL ‘Home Edition’ score is accepted while ‘MyBest Scores’ are not accepted
– IELTS General Training and Academic test are both accepted
– Test scores are valid for 2 years after the test date
e) Not older than 32 years of age as of 31st December, 2024 (born after 1st January, 1992). The maximum age limit for those who served in the military
will be extended accordingly: one year will be extended for those who served
for less than one year; two years will be extended for those who served for more
than one year and less than two years; three years will be extended for those
who served for two years or more.
f) Male applicants shall have completed the Korean military service or be
exempted from it. Those who will be discharged from military service in the
year of the application may also apply.
g) Applicants can apply for a maximum of two JPO positions sponsored by
the Ministry of Foreign Affairs of the Republic of Korea during the year of
application.

2. Required Documents
a) A complete online application (In Workday, UNHCR’s Online Recruitment Website) and motivation letter in English
b) A scanned copy of applicant’s Resident Register in English
c) A copy of university degree (Bachelor’s/Master’s/Doctorate degree) certificate in English
d) A copy of English proficiency test certificate: Applicants should score a minimum of (i) TOEFL iBT 100 or (ii) TEPS 430 or (iii) IELTS 7 or (iv) TOEIC 900
– TOEFL ‘Home Edition’ score is accepted while ‘MyBest Scores’ are not accepted
– IELTS General Training and Academic test are both accepted
– Test scores are valid for 2 years after the test date
e) Only for male applicants who have completed the national military service:
A certificate of Korean Military Service in English. The maximum age limit for
those who served in the military will be extended in accordance with the Support
for Discharged Soldiers Act and the Military Service Law.
f) Only for low-income applicants: A scanned copy of a certificate of National
Basic Livelihood Security Recipients issued in Korean and its unofficial
translation in English
g) Only for persons with disability: A scanned copy of a certificate of person
with disability issued in Korean and English

3. Application Deadline: Friday, 9th August 2024 at 11:59pm KST

4. General Information:
For general information on the JPO Programme of the Republic of Korea,
please visit the website of the International Organizations Recruitment Center,
Ministry of Foreign Affairs of the Republic of Korea at https://unrecruit.mofa.go.kr

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Operational context

Nature of Position:

Under the overall guidance of the Donor Relations Officer, the Associate External Relations Officer contributes to production and editing of donor proposals and reports. By systematization and sharing of accurate and timely information, the incumbent promotes the vision, mission, and strategic goals of UNHCR. The incumbent will also support the drafting of talking points as well as the organisation of donor missions.

External contacts are with a broad range of partners and stakeholders, including inter alia, government, embassies, donors, UN agencies, NGOs and other national and international organizations, as well as general public on matters of importance to the Organization.

S/he establishes close contacts with all relevant UNHCR external relations and donor relations colleagues in the Asia and the Pacific region. S/he maintains effective professional relationships with donor capitals in Asia and the Pacific with a particular focus on Korea as well as with operational and implementing partners, UN agencies, and other stakeholders to gather, analyse and disseminate information about activities of UNHCR and its partners. The incumbent’s primary role is pursuing opportunities for donor engagement and to sustaining support and fundraising opportunities. The incumbent will contribute to strengthening UNHCR’s partnership with the Republic of Korea. S/he will provide support to the RBAP Director’s and the Deputy Director’s engagement with strategic partners and donors. The role has a special focus on UNHCR’s partnership with the RoK with a view to further solidifying and strengthening it. This includes keeping the government of the RoK abreast with up-to-date information on UNHCR operations in the region, their needs and the implementations at country level. Due to the specific nature of these responsibilities, s/he with also provide support to counterparts in Field Operations.

Considering the region is prone to natural disasters, the incumbent will be expected to support fundraising efforts for emergencies as well as inter-agency coordination plans in the Asia-Pacific region. The position requires close interaction with internal team members in the Regional Bureau, country operations, headquarters, as well as donors and other external partners. A low amount of travel may be required, depending on the operational needs of country offices. Dedicated country support may also be provided through remote working modalities.

The associate officer is part of a team that maintains proactive dialogue with governmental donors or UN agencies and organizations, as well as with the regional and local donors aiming at building relationships, raise awareness and mobilize political and financial support for UNHCR’s work and priorities.

Additional Qualifications

Skills

CO-Drafting and Documentation, IT-Computer Literacy, IT-Web Content Management, PG-Programme Management (programme cycles and reporting standards), PS-Fundraising (incl. operations, programmes)

Bachelor of Arts (BA): Communication, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Journalism, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Managing performance, Managing resource, Organizational awareness, Political awareness, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn’t require a functional clearance