Only candidates who are not nationals of the country of assignment are eligible to apply to this position

D

Non Family with Residential Location

Nairobi (CO), Kenya

PR2

Professional

* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular Assignment

No

2024-01-24

February 14, 2024

Associate Human Resources Officer

Organizational Setting and Work Relationships
The Associate Human Resources Officer supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.

The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
Workforce Operational Support:
– Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
– Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
– Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
– Provide support, guidance and trainings to HR staff.
Assignments and Talent Acquisition:
– Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
– Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
– Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
– Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.
Advice to managers and staff, and contribution to an inclusive work environment:
– Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
– Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
– Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce’s rights and obligations.
HR policies and inter-agency:
– Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
– Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
Duty of Care:
– Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
– Assist in the security and medical evacuations of UNHCR personnel.
– Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR’s workforce, promoting workforce balance.
For positions in Regional Bureaux only:
In the absence of a Senior Talent Development Officer in the Bureau:
– Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR’s needs and staff members’ career planning.
– Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Human Resources Management; Human Resources Development; Personnel Administration;
Business Administration; or other relevant field.

Certificates and/or Licenses
Not specified.

Relevant Job Experience
Essential
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Desirable
Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills
HR-Local mass recruitment
HR-Talent Development and Nurturing
HR-HR data and people analytics
HR-Employee Relationship Management
SO-Learning Agility
HR-HR Business Partnering
MG-Client Relationship Management
HR-Inclusion, Diversity and Gender strategy design and implementation
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The Associate Human Resources Officer supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.

The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.

The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

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Operational context

Occupational Safety and Health Considerations:

To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The DRC hosts 519,819 refugees, including 208,891 Rwandans & 45,154 Burundians. Of the 6. 9 million IDPs, North & South Kivu host some 3.7m. The SO Goma comprises 5 offices. North Kivu is host to refugees & IDPs, returnees and populations at risk of statelessness, many of whom have similar needs. The directions provided by the Global Compact and the CRRF and the nexus approach are important in an environment where emergency needs are expected to continue, and where local actors lead responses.

The DRC President announced a state of siege in North Kivu and Ituri provinces on 6 May, and appointed Military Governors in both provinces. Since then, State of Siege has been extended several times by the Parliament. Operations have commenced but insecurity continues. Indeed, armed incidents involving ADF are reported almost daily in the Grand and the petit Nord (North-Kivu), while incidents involving Mai-Mai militias continue to affect both Provinces, causing the death of civilians and destruction of houses, as well as insecurity on roads used for humanitarian access. The security situation in Grand Nord territories is deteriorated following the movement of ADF into previously untouched territory in the case of FARDC operations. DDR programming is slowed by several factors. In addition, the recent volcanic eruption of Nyiragongo, forced the populations of Goma to flee temporarily; the Military Government has taken an active hand in coordinating the response.

As Protection Cluster lead, UNHCR continues to play a key role supporting the DRC Government in implementing a durable solutions strategy to help end the cycles of protracted displacement in the country.

The Goma-Sub Office operation supervises and provides support to 4 field offices Baraka, Beni, Bukavu, Uvira and the office of Goma as well, for a total staff of 114 personnel, including 6 international UNVs and 3 National UNVS and 105 general service and professional categories.

The Associate HR Officer will be based in Goma and will with the support of the Head of Sub Office and Heads of Field Offices, coordinate and supervise HR activities and ensure compliance to UNHCR HR policies in North Kivu and South Kivu. The incumbent will be under the direct supervision of the Head of Sub-Office.

Living and Working Conditions:

Goma is the capital of North Kivu province, bordering Rwanda, with an estimated pop: 1.5 million. Goma is an important gateway to eastern DRC but remains isolated from other DRC cities due to poor road infrastructure. Boats are used extensively to commute with other towns bordering the Kivu Lake.

The city sits on the Nyiragongo volcano, which erupted in May 2021, an event which together with the earthquakes that followed forced the evacuation of a portion of the population from the town. The volcano remains active; the previous eruption was in 2002.

Staff reside in private accommodation.

Medical facilities are equipped to deal with moderate medical cases. Air ambulance evacuation can be organized for life threatening emergencies during daytime. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised.

The climate is classified as tropical wet and dry, although temperate as the city sits at altitude.

There are banking facilities in Goma. There is an acceptable access to communication means, such as internet, telephone sim cards etc…

Despite all the security measures, UN staff remains at risk due to rampant and persistent criminality fuelled by economic hardship, ill-paid police and military personnel, and presence of armed groups. Staff members are exposed to house break-ins, ambushes, car-jacking, and violent crimes. Strict adherence to security measures will be advised to all staffs in order to preserve them from being victims of serious security incidents and enable a smooth and secure conduct of UN operations. Goma is currently a security level 2 duty station.

The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller ‘s checks away from the capital city. Credit cards are usually accepted in major hotels and some supermarkets in Kinshasa. In larger towns and cities (e.g., Kinshasa, Lubumbashi, Goma, Bukavu, Kisangani), it is recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and payments will be processed in cash.

In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.

Additional Qualifications

Skills

Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Human Resource Development, Bachelor of Arts (BA): Human Resources Management, Bachelor of Arts (BA): Personnel Administration

Certifications

Competencies

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 3 to Bi-annual Compendium 2023 – Part B

Additional Information

This position doesn’t require a functional clearance