Associate, Technology Service Desk/On-Site Support Analyst II
BNY Mellon
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID).
Overview:
The Technology Service Centre offers an opportunity to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have “Respect for Our Customers Time.” We are aggressively using innovative techniques, exploring automation opportunities, and bridging the support improvement efforts within our expanding technology environments.
Technology Service Centre – Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors inclusive of a follow the sun support model (24x7x365) model.
In this role, you’ll make an impact in the following ways:
To be successful in this role, we’re seeking the following:
Job Link to Apply: https://bnymellon.eightfold.ai/careers/job/19497958
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
, Disability: IN – 100% score. * 100 Best Workplaces for Innovators, Fast Company
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About BNY Mellon:
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance and technology. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our ability to evolve, lead and drive new ideas at every turn. Today, we’re approximately 50k+ employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.
Manchester
Sat, 17 Feb 2024 23:53:44 GMT
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