The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview:
The Caseworker will provide high-quality case management to families and individuals in San Diego who are seeking asylum, both from the IRC office and offsite locations. This includes but is not limited to conducting intake assessments, developing a service plan with clients, and providing ongoing case management with internal and external referrals to help them meet their needs and goals in areas such as basic needs, legal representation, physical and mental health, economic wellbeing, housing, school enrollment of children. This requires close collaboration with IRC colleagues as well as other service providers in San Diego.
Major Responsibilities:
- Provide high-quality case management for a caseload of Asylum Seeking Families (ASF) and individuals who remain in San Diego. That includes assessments, intake, and individualized service plans to support clients in achieving self-sufficiency and ensure that clients are provided the basic tools necessary to meet their established goals and objectives;
- Support clients through service referrals based on each client’s unique needs, and ensure clients understand the time and location of required appointments and court dates;
- Ensure that clients are provided the basic tools vital to meet their established short-term goals & objectives;
- Provide individualized and group Know Your Rights orientations, orientations to public transportation, and other relevant topics;
- Assessing and monitoring client progress at regular intervals to ensure progress on goals is made, designated resources are maximized; modifying initial service plans with clients, and other case file documents as required;
- Ensure timely compliance with both case file management and reporting requirements while using appropriate data tracking systems. This entails regular and timely maintenance of both hard-copy and electronic client case files per best practice standards including writing detailed case notes, data entry in the ETO system, collecting client documents and signatures;
- Perform various administrative tasks including financial reconciliations, requesting payments and printing out vouchers/transmittal sheets, completing individual mileage reimbursement requests and others as required;
- Participate in all program meetings, staff development activities;
- Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments;
- Other duties as assigned.
Key Working Relationships:
Position reports to ASF/UHP Casework Supervisor
Collaborates with Safety & Wellness Caseworkers, MSW Interns, Technical Advisors, internal IRC services, and external service providers and agencies
Job Requirements:
- Undergraduate degree, ideally in Social Work or similar field of study;
- Minimum of 3+ years relevant work experience in human services field (in addition to the above), ideally previous case management experience;
- Demonstrated success working and communicating effectively in a multi-cultural environment;
- Proven ability to contribute both independently and as a key team member;
- Follow strict guidelines of client confidentiality;
- Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively;
- Proficient in Microsoft Office applications (Word, Excel, Outlook);
- Proficient in spoken and written English, and Russian, Dari, or Spanish required.
- Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
Working Environment:
- Standard, professional office environment;
- This position will work from the IRC office in City Heights;
- Some at home work with reliable internet. Standard, professional office environment;
- Offices hours are scheduled as Monday-Friday, 8:30am-5pm; some evening and weekend events required;
- Regular travel to off-site locations is required;
- Access to a reliable vehicle to travel regularly throughout the service delivery area.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.