Audio & Visual Event Specialist

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Audio & Visual Event Specialist

Job ID
#1937
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Job Information

Positions Available

1

Closing Date

20 Feb 2024

Type

Temporary Part-Time

Location

Edmonton AB

Remote Option

None

Department

Conference & Event Services

School

External Relations

Campus

Main Campus

Summary

Detailed Job Description

In order to ensure your application is received by
NAIT for thorough review and consideration, please apply directly through our
Careers site at  www.nait.ca/careers

NOTE: This is a temporary position ending on or before March 31, 2025

Come
join one of NAIT’s most dynamic and energetic departments! The AV Service Event
Specialist reports to the Business Operations Manager and is key to providing outstanding
client experience for NAIT’s Conference and Event Services (CE) division. This
individual will be responsible for setting up and troubleshooting A/V systems,
providing A/V support to clients, as well as A/V vendors and planning/leading
specific events, on occasion. The successful candidate must possess the ability
to problem solve, and a passion for providing exceptional customer service. If
you can see yourself as a part of this dynamic team, taking conferences and
events to the next level of excellence, we welcome your application!

Key
Responsibilities:

• Coordinates and
  interfaces with ITS work units as required to assist in successful events,
  including appropriate background music, seamless client experiences, late
  client requests, and customer concern resolutions in a timely manner.
• Provides audiovisual support including computers, internal communication
  screens, microphones, speaker systems, wireless projectors, sound booths, and
  streaming devices. Supporting types of A/V services including video
  conferencing, streaming service, public address / event set-up and
  support. 
• Ensures cross training with building systems technology, as well as
  adjusting technical building systems.
• Maintaining
  professional contact with key client leads to ensure plans represent vision and
  strategic outcomes.
• Provide
  event-specific organization, administration and supervision.
• Lead the
  management of designated administrative projects, functions and processes to
  ensure business success, which may include developing and implementing sales
  plans, collaborating with NAIT administrative areas, developing systems to
  manage timelines and costs/budget and understand and be able to manipulate
  event software.
• Prepare
  professional client communication documents including letters and invoices, and
  appropriately resolve client concerns.

Skills
& Abilities:

• Expertise in
  computer technical services/support; software and hardware; operating systems,
  data infrastructure (including wireless, ethernet and fiber), acoustic and
  sound systems, video systems, programming in modern languages. 
• Strong
  interpersonal and customer service skills to support positive interactions with
  the NAIT community including customer recovery, having an open and approachable
  personality for working with clients and team members, and consistent
  professional presentation.
• Flexibility and
  attention to detail with strong organizational skills
• Strong leadership
  skills, strong knowledge of event planning practices.
• Strong time
  management skills to meet objectives and/or deadlines including competing
  timelines.
• Problem-solving
  skills – ability to analyze information and resolve given knowledge of
  departmental policies/expectations and NAIT processes/policies.
• Intermediate to
  advanced computer knowledge and processing skills.
• Knowledge of table
  service etiquette, room layout principles and effective scheduling.
• Must be able to
  lift to 50 lbs.
• Proven experience
  in effective event planning and execution.

Qualifications:

• Completion of
  grade twelve.
• Diploma in related
  field such as audio-visual technology or event and media production. A degree
  is an asset.
• Valid driver’s
  license.
• Flexibility in
  scheduling is essential, including availability for evenings and weekends.
• The successful
  candidate will be required to complete orientation and a variety of applicable
  training for this position. 
• Equivalencies may
  be considered.

Remuneration: $40,910.90
– $55,273.71 annually (based on a 29 per hour work week), plus a comprehensive
benefits package. (Classification
– Ed Lab Tech II).                           

This
position is covered by the Alberta Union of Provincial Employees (AUPE)
Collective Agreement.                 

Please submit a resume and cover letter
to be considered for this opportunity.

About
NAIT

At
NAIT, people matter.

We’re
proud to have been named one of Alberta’s Top Employers  for 12
consecutive years. Developing an engaging, supportive, and rewarding work
culture is something we take seriously. We know that people are our biggest
asset – they are what makes NAIT a great place to work.   

At
NAIT, you are part of a community that makes a difference in the lives of
students, staff and industry clients and partners. The NAIT culture reflects
our shared values of respect, collaboration, celebration, creativity, and
accountability. We are committed to equity, diversity and inclusion  and are a
proud partner of the Canadian Centre for Diversity and Inclusion  and Pride at
Work Canada.  NAIT is committed to
advancing equity and cultivating inclusion throughout the hiring process. We
especially encourage applications from Aboriginal and Indigenous people, Black
and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people,
immigrants, and people with disabilities.

What
we offer

We’ve
created a benefits package that focuses on health and wellness, professional
and personal growth, recognition, and work-life balance.

NAIT
is a flexible workplace and depending on the nature of your role, you may
request flexible work arrangements with respect to where and when you work,
including being on-campus full-time, working off-site, or a combination of the
two. 

Employees
also have access to excellent vacation time, paid time off between Christmas
and New Year’s, a strong recognition program, learning opportunities, 2 annual
all-staff professional development days and so much more. 

Health
and safety

You can find
the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

Additional
requirements

Applicants
with education credentials earned outside of Canada who have not had them
previously assessed should have their credentials evaluated by World Education
Services or the International Qualifications Assessment
Service  (IQAS)

www.alberta.ca/iqas-contact.aspx.

Accommodations

NAIT
is an inclusive employer and strives to hire a diverse workforce. If you are
contacted by us regarding a job opportunity, please don’t hesitate to contact
us if you require any accommodation during the selection process. Please
contact us via email at [email protected].

We
thank you for your application, however, only those selected for an interview
will be contacted.

About Us

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