Background:
Diversity, Equity and Inclusion are core principles at UNDP: We value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations build integrated, lasting solutions for people and the planet. Learn more at undp.org.

Job Purpose and Organizational Context: 

In support of the national development objectives for achieving inclusive and sustainable economic growth and transformation, UNDP Lesotho is collaborating with the Lerotholi Polytechnic and the wider academic ecosystem in Lesotho to implement the Lesotho University Innovations Pod (Lesotho UniPod project). The Lesotho UniPod is part of the UNDP Africa UniPod Timbuktoo initiative that was launched in 2022, aimed at promoting collaborations within African Universities and positioning them as centres of influence for economic transformation and development intelligence. The Lesotho UniPod will be hosted by the Lerotholi Polytechnic and partner with the local institutions of higher learning to cultivate and expand innovation and creativity for Lesotho’s economic transformation and development intelligence.

In this regard, UNDP is looking for an Audio-Visual Technician. The Audio-Visual Technician assumes a crucial role within the Unipod, tasked with creating captivating audio-visual experiences for cutting-edge projects and presentations. The primary duties encompass equipment setup, maintenance, and troubleshooting, ensuring seamless execution for various innovation-driven events and activities.

Duties and Responsibilities: 

• Implementing standard operating procedures including workshop rules and regulations.
• Supporting and orienting workshop users and enforcing procedures, rules and regulations of the workshop.
• Set up, configure, and maintain audio-visual equipment for events, presentations, and innovation-driven projects within the Pod.
• Collaborate closely with event organizers, presenters, and technical teams to ensure top-notch audio and visual quality during all lab activities.
• Assist innovators with audio-visual expertise, providing technical guidance and support for groundbreaking audio-visual projects within the Pod.
• Oversee audio-visual setup in various venues, ensuring seamless execution of experiments, demonstrations, and events within the Pod.
• Maintain and organize audio-visual equipment inventory, ensuring all tools and resources are readily available for lab members.
• Stay updated with emerging audio and visual technologies, recommending and implementing improvements to enhance the Pod’s audio-visual capabilities.
• Provide professional support to supervisors in organizing and facilitating various training sessions and workshops within the UNIPOD.
• Maintaining inventory of all workshop resources.
• Document work activities, including maintenance records, repair reports, and project progress updates

Core Competencies:
Achieve Results:          LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:       LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements
Learn Continuously:       LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:       LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:   LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident
Engage and Partner:       LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:   LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-functional and Technical Competencies
Business and Risk Management: Ability to identify and organize action around mitigation proactively managing risks.
Business Management: Customer Satisfaction /Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs; Provide inputs to the development of customer service strategy; Look for ways to add value beyond clients’ immediate requests; Ability to participate in client’s upcoming needs and concerns.
Business Management, Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
Information Management & Technology IT Service Delivery & Operations: Ability to deliver the IT products and services to customers at the right level of Quality and Costs, taking into account user experience.
Business Development  Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Education:  

High School Education, with a specialized Diploma in Audio-Visual Technology, Sound Engineering, Broadcasting and Film or a related field or a University Degree in Audio-Visual Technology, Sound Engineering, Broadcasting and Film or a related field is desirable but not a requirement.

Experience:  

6 years of experience in audio-visual maintenance or a related field is required or a bachelor’s degree with 3 years of relevant working experience is required.

• Proven experience in operating and troubleshooting audio-visual equipment in a professional setting.
• Experience with video editing software and audio recording/editing software.
• Familiarity with various audio-visual formats, codecs, and media conversion techniques.

Language Requirements:   

Proficiency in written and spoken English and Sesotho.

Working Conditions:  

• The position is based at the University Innovation Pod at the Lerotholi Polytechnic premises. However, work may involve both indoors and outdoors, depending on the project requirements.
• Working hours: Monday-Friday, 08:00 – 17:00
• Occasional evening or weekend work may be required for maintenance, critical system support, training, and mentorship sessions.