Banner Administrator III

Job Title

Banner Administrator III

Agency

Texas A&M University – Commerce

Department

Technology Services

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience ” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.) ” to upload required documents. 

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents :

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).
  If transcripts are from an international institution, it is the responsibility of the prospective staff member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at [email protected]

SUMMARY:

Under the supervision of the Sr. Banner System Administrator, the Application Administrator III is responsible for the daily administration, trouble-shooting and maintenance of the Banner ERP, its associated forms and applications as well as the various data feeds to and from the underlying Oracle 19c database. The Banner System Administrator II will run regular security audits and work with the Project Management Office (PMO) and SIS Applications Director to conduct security reviews with the various business process owners, fine-tuning security groups and keeping access up-to-date. The Banner System Administrator II will also perform established data and disaster recovery procedures and testing; construction of scripts and programs at the database level. Assist in complex application planning, design, development, implementation, and performance tuning for mission critical University systems associated with the Oracle 19c database in an OCI (Oracle Cloud Infrastructure) environment. Will also perform other duties as assigned by TAMUC IT leadership.

DUTIES & RESPONSIBILITIES:

• Provides daily support for the TAMUC Banner ERP. Establishes and maintains security, user accounts and user groups for the Banner ERP,  Oracle databases and other University SIS-related systems.
• Resolves tickets related to Banner/SIS Database access requests and account modifications, UC4 (Automic) job automation account access and other attached systems.
• Runs annual system audits and works with TAMUC management to adjust groups, users and permissions as authorized by TAMUC business owners.
• Maintains and develops Linux/Unix shell scripts as well as SQL/PLSQL code to support automated file creation and maintenance, sFTP import and export processes as well as various crontab jobs on University servers.
• Assist TAMUC staff with trouble-shooting errors associated with the development and promotion of queries and reports against the SIS database.
• Using UC4/Automic job automation tool, automates jobs/process and promotes them from QA to Production after TAMUC user testing. Using UC4/Automic management tools, regularly identify and correct failed jobs/processes, create, monitor and close tickets within Team Dynamix (local) and Ellucian (ERP Vendor) as needed.
• Assist with Disaster Recovery Planning and testing.
• Works with the BSME (Banner Subject Matter Experts) University Group involved with the ongoing implementation, upgrading, and maintenance of Banner.
• Supports Web, Form and Report application services for Banner INB and self-service modules.
• Clones and refreshes test/development databases to support IT personnel in testing new software changes and performance tuning including Ellucian Banner and TCC patching, upgrades and user testing validation.

• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Education: This position requires a bachelor degree in Engineering, Computer Science, Computer Information Systems, Management Information Systems, or closely related field. 
• Experience / Knowledge / Skills: The candidate must have five (5) years of related work experience either through professional work experience or in combination with a related internship. The position requires knowledge of Oracle database (18/19c is currently used by TAMU-C), PL/SQL programming language, Relational Database Management Systems, Unix/Linux operating systems and shell scripting languages.
• Ability to: Ability to multitask and work cooperatively with others.  Excellent critical thinking, problem-solving, interpersonal, and written communication skills.
• Licensing/Professional Certifications: None
• Physical Requirements: None
• Other Requirements:  None

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

• Two (2) years of experience in higher education is preferred.
• Six (6) years related work experience preferred.
• Oracle Database certification preferred.
• Experience in or training/certification related to the OCI environment (Oracle Cloud Infrastructure) is preferred.
• Experience with Oracle 18c/19c is preferred.
• JSON Programming (Data Exchange Formatting) experience preferred

SUPERVISION OF OTHERS:

Banner Admins I, Graduate Assistants, and Student Workers

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.