Bookings Administrator

Hours: Full-time or Part-time considered
Salary: £24,283+ £3,000 South East Weighting per annum (pro rata for part-time hours)

Contract: Permanent, 37.5 hours per week, Monday-Friday.

As our Bookings Administrator, you are the vibrant first voice and friendly face that welcomes groups to the incredible world of Rock UK! This fulfilling role is all about igniting the spark of outdoor adventure for our guests, ensuring their journey from initial enquiry to an unforgettable stay is seamless and joyful.

You’ll play a pivotal part in crafting bespoke experiences, expertly guiding group leaders through our diverse activity offerings – including thrilling high ropes, climbing, water sports and archery sessions.  You will ensure every detail of a groups stay is perfectly aligned to their requirements and potential learning objectives.  Displaying a warm and professional approach, you’ll not only administer bookings with precision but also enthusiastically share the heart of Rock UK by representing our Christian ethos.

Beyond the bookings, you’ll be a vital hub, liaising with groups on site, keeping our office running smoothly and supporting the wider centre team to deliver memory-making, fun-filled stays. Your passion for exceptional customer service, combined with your organisational flair, will ensure that everyone that visits Carroty Wood will leave having made lifelong memories.  You’ll be inspiring all our guests through a positive reflection of Rock UK’s Christian ethos and our commitment to inspiring adventures.

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.

Closing Date:     Applications will be reviewed upon receipt

For a full job description and details of how to apply please email job.enquiry@rockuk.org or telephone our HR team on 01933 654 103