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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a connected world.
The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.
How can you make a difference?
Under the guidance of the Senior ICT Business Relationship Manager, the incumbent identifies, proposes, and develops, the IT business demand and strategic investments as well as the execution of ICT projects for the cluster, ensuring they align with the technology that provides maximum efficiency and effectiveness. The incumbent cultivates, establishes and maintains effective and value-added working relationships with the business and ICT counterparts, and collaborates with business stakeholders and ICT counterparts for the delivery of technology solutions, service management, and risk management, participating for the development of strong business cases in support of organizational goals.
The Business Analyst reports to the Senior ICT Business Relationship Manager (BRM), and will be embedded within the relevant cluster supported by that BRM.
Key responsibilities:
Identification and analysis of ICT business demands and objectives
Serve as a liaison between the cluster and ICT solutions center
Business process design, service management and support
Advocacy
To qualify as an advocate for every child you will have…
Academic Degrees:
Professional Experience:
General skills and experience:
Specific functional skills (at least one of the combinations below):
Experience with fund raising processes, customer relationship management solutions and related information systems. Excellent understanding of social media tools.
Experience in a UN organization is an asset.
Language Requirements:
• Fluency in English is required with advanced written and oral proficiency.
• Working knowledge of another official UN language (Spanish, Arabic, Chinese, French, Russian) is desirable.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we assess candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.
Remarks:
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.
All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Apply now
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