We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 202122 we reached 650 million people.
Job Title:Business Development Executive (Coordinator)
Role Purpose:The British Councils English and Examinations Strategic Business Unit includes a significant business client base. It is part of our commercial strategy moving forward for the evolving Corporate English Solutions (CES) division to professionalise and develop our approach and to grow this income stream.
CES Business Development Executives (BDE) will play a key role in supporting and driving the commercial growth of sales to corporate clients by:
– identifying and connecting with potential new clients (prospecting)
– responding to potential new opportunities and enquiries (lead management)
– capture and manage data to help build insight around our corporate audience and the sales and marketing effectiveness of our corporate business (business data and intelligence)
Uses target profiles and business intelligence to identify potential clients (prospects)
Makes initial contact with prospects
Share resources and content to present our products, services to nurture prospects and establish interest and intent.
Ensures new leads are captured in CRM appropriately.
Responds to all inbound corporate enquiries from within the assigned sales territory
Ensure a response within an agreed Service Level Agreement.
Provides appropriate information on British Council products and services
Undertakes basic needs analysis with new enquiries, to establish intent and assess opportunity size and type.
Qualifies new leads based on a global framework to build sales Opportunities.
Passes qualified opportunities to Country/Cluster B2B Sales Mgrs.
Maintains regular contact with the client until a Lead is either converted to an Opportunity or closed.
Business data and intelligence
Captures and manages client data in CRM and other business systems.
Responds to CRM workflows relating to leads that have been assigned.
Contributes to reporting on sales, service, and marketing activity.
Review data sources with colleagues to identify opportunities to improve performance
Managing self and others
Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards.
Role specific skills
Knowledge and Experience
3+ years of customer management experience
Familiarity with Salesforce or use of similar CRM
Proficiency in Microsoft office programs
Sales related experience in large sectors (e.g financial services, media, pharmaceuticals tourism etc)
English level at B2 speaking and writing.
Certification and Professional Qualifications
Sales or Marketing qualifications
University degree or equivalent in a relevant subject or discipline
Contract Type:Fixed term 1 year with possibility to extend
Location:Georgia, Ukraine, Romania, Bulgaria
Requirements:Candidates must have the legal rights to work in country of location.
Closing date: Wednesday, 15 November 2023, applications will close at 23:59 EEST
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion(EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council iscommitted to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.
If you have any problems with your application please email [email protected]
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ASK HR email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
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