Business Process and Implementation Manager

Business Process and Implementation Manager
£34,267 – £37,326 + 8% employer pension contribution
Full time (35 hour per week)
Edinburgh/Inverness (Hybrid of home and office working)

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading
environmental charity, is looking for a talented Business Process and Implementation Manager to
join its industry-leading project management team.

This role will manage the implementation and review of business processes to support the
delivery of projects. You will assess options for process improvement, facilitate the
complaints and enquiries process and deliver training to support staff understanding and
implementation.

You will lead a team of Project Administrators responsible for project processes, data
management and supporting performance reporting. You will use your line management experience
to lead and motivate the team, fostering a positive team spirit and encouraging good teamwork.

This role is based within the Technical Support Team, working with local authorities and
housing associations to deliver projects to improve the energy efficiency of homes, reduce
carbon and alleviate fuel poverty. Our work makes a meaningful difference to reducing the
carbon impact of homes in Scotland. Helping people feel warmer and lower their carbon impact.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation
(something only a few organisations in Scotland have), and we were nominated for employer of
the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would
recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions
from the built environment and reduce rates of fuel poverty. This has driven a significant
increase in the number of pilot and large-scale interventions delivered by Changeworks and
external organisations in this area. These include area-based domestic energy efficiency
retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious
objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs
talented individuals like you to help us deliver on our objectives. You’ll receive full
training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an
excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

To apply: please visit our website to complete an online application –

Business Process and Implementation Manager – Changeworks

Closing date for applications: 11am, Tuesday 6 February 2024

Interviews: Week commencing 12 February 2024

For further information about this post please contact Ewan Fisher – Technical Support Manager
at [email protected]

Changeworks ~ delivering positive low carbon living