Business Support Assistant

JOB PURPOSE

• To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

• Gather information with clear direction to support the drafting of documents, preparing reports by other staff, and update/maintenance of database/records.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service.
• Provide guidance on routine business support methods and practices to colleagues to ensure services are delivered consistently and to the required standards.
• Facilitate upkeep of the Office premise including repairs and maintenance, janitorial, security, etc.
• Maintain adequate inventory of office supplies and visibility items and ensuring request is made to replenish stocks.
• Provide support in Travel for Guyana Office, including providing assistance with visa and customs formalities to facilitate smooth and safe entry and arrival to the authorized destinations.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Keep accurate record of cash and petty cash journals and submit monthly reports in a timely manner.
• Maintain a standard set of systems and files, to ensure information is accurate and readily available for the finance function.
• Any other related duties as assigned.

STANDARD MINIMUM QUALIFICATIONS

• Education: Completion of secondary school education.
• Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Ability to independently execute work processes and routines with minimal supervision.
• Ability to demonstrate a client-oriented approach, high sense of responsibility, courtesy and tact.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.
• Basic skills to assist in case of emergency, knowledge of first aid basic methods.
• Knowledge and ability to use radio, email, telephone and other applications.
• Fluency in both oral and written communication in the English language.

Source: https://career5.successfactors.eu//career?career_ns=job_listing&company=C0000168410P&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=833059