Business Support Assistant

ORGANIZATIONAL CONTEXT

This position is based in Antananarivo Country Office and reports to the Head of Security.  

THE ROLE

• To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):

• Collate information for inclusion in reports, documents, and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
• Manage and maintain records and databases, to ensure information is organized and readily available for staff.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Contribute to improvement of business procedures and processes.
• Collect and perform basic analysis of data to contribute to quality business information management.
• Provide guidance to junior colleagues in performing their duties.

QUALIFICATIONS AND EXPERIENCE:

• Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge and Skills:

• Knowledge of specialized common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality

Language: 

• Fluency in French (level C) is mandatory and a good mastery of English is an asset.

Source: https://wd3.myworkdaysite.com/en-US/recruiting/wfp/job_openings/job/Antananarivo-Madagascar-The-Democratic/Business-Support-Assistant—Security–Fixed-Term-G5–Antananarivo–Madagascar_JR105492-1