Business Support Assistant SC4 – Gaziantep

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“WFP encourages female candidates and people with disabilities to apply.
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees. It encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and expression, sexual orientation, religion or belief, HIV status, or disability”.

ABOUT WFP

Assisting more than 160 million people in 123 countries and territories each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies partnering with governments, and providing common services that allow the entire humanitarian community to save lives in emergencies and build the resilience of food insecure people and communities. As the international community has committed to end hunger and achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty. WFP Turkiye provides humanitarian assistance to nearly 1.6 million vulnerable persons in 2023, in the form of in-kind and cash-based transfers. Our beneficiaries remain at the very heart of everything we do in Turkiye. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

TERMS AND CONDITIONS

JOB TITLE: Business Support Assistant
TYPE  AND LEVEL OF CONTRACT: Service Contract, SC4
Duration: one year 
UNIT/DIVISON: Admin unit 
DUTY STATION: Gaziantep, Turkiye 

TYPE OF VA: Internal and External

DATE OF OPENING: 30 April 2024

DATE OF CLOSING:  14 May 2024

WHY TO WORK IN WFP

 SAVING & CHANGING LIVES ❤
Make a difference, and the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY
Build bridges that unite people across the world.
Being part of a global, diverse, and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels. 

UNLIMITED POSSIBILITIES
Unlock possibilities you never thought you’d find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely to find in many other organizations.

Join us to make a difference.

Watch this video to learn more about WFP; the 2020 NOBEL PEACE PRIZE LAUREATE!!
Link: https://www.linkedin.com/posts/world-food-programme_thankyou-nobelpeaceprize-activity-6721012515532234752-RRa6/
Follow @WFP_Careers on Twitter
 

ORGANIZATIONAL CONTEXT

Türkiye hosts the highest number of refugees in the world – 3.7 million people. Around 63,000 of the most vulnerable of them live in eight camps in the southeast, while the majority live in cities and villages throughout the country. The Government of Türkiye has demonstrated leadership and generosity in hosting this large number for close to a decade. Since June 2014, a temporary protection regime has granted Syrian refugees access to basic services such as healthcare and education. Asylum seekers from other countries continue to benefit from International Protection status. WFP re-established a presence in Türkiye in 2012, in response to the Syria crisis and transitioned its programmes from basic needs assistance to livelihood support as the needs of the target population evolved over time. WFP Türkiye’s Country Strategic Plan (CSP 2023-2025) seeks to continue assisting refugees in camps, provide services to humanitarian and development partners, and implement sustainable livelihood programming to build the self-reliance of vulnerable Turks and refugees alike. The CSP has been revised to integrate the recovery efforts following the devastating earthquakes of February 2023, focusing on restoring and revitalizing the food value chain in the earthquake-affected regions. 
 

The job holder reports to the Admin Associate in Gaziantep or the designate. At this level, the job holder is expected to take responsibility for supporting the unit’s operational needs. 

At this level, job holders are expected to take responsibility for the completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders can recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues. This post is based in Gaziantep and under the direct supervision of the Head of Area Office. 

KEY ACCOUNTABILITIES (not all-inclusive)

Within the assigned unit and delegated authority, the BSA will be responsible for the following duties: 

1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.  
2. Respond to queries and escalate where appropriate, to provide a timely and accurate service to clients.  
3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.  
4. Provide revision and proofreading services for standard documents, to contribute to the development of accurate documentation.  
5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.  
6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff to support clients in delivering their work.  
7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.  
8. Guide routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.  
9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff  
    

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable. 

Experience: Minimum of 4 or more years of progressively responsible work experience in the relative business stream with experience in general administrative work. 

Knowledge and Skills: Knowledge of specialized common business practices and methods, gained through relevant technical training and experience. 
Good communication skills are required to give and receive information and work with a variety of individuals. 
Ability to maintain confidentiality. 

Language: Fluency in both oral and written communication in English and Turkish languages 

WFP LEADERSHIP FRAMEWORK

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Final WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees. It encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and expression, sexual orientation, religion or belief, HIV status, or disability.
Qualified Female candidates and Individuals with disabilities are especially encouraged to apply.

WFP is committed to an accessible, inclusive recruitment process. Please contact us at [email protected] to advise us of any disability-related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to discuss your needs. This email is only to be used for any disability-related accessibility requirements, and not for sending the application itself. Due to the volume of applications, any applications or CVs sent through this email address will not be considered as a formal application and will not receive a reply from WFP.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation, abuse, sexual harassment, abuse of authority, and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any payment requests should be refused and reported to local law enforcement authorities for appropriate action.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.