Business Support Officer – Children’s Services

• $71,976 – $76,276 pa (plus super)
• Temporary Full Time (until 30 June 2025)

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne’s second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

Join an award-winning Children’s Services Team, dynamic and passionate in supporting children and their families in the Greater Dandenong community. A recent resignation and additional funding has created an opportunity for a Business Support Officer – Children’s Services

Applicants must adequately meet the requirements of the role and fully address the selection criteria contained in the position description.

To view a copy of this position description, please view the attachment below.

The primary objectives of the position are to:

Provide administrative support to the Coordinator / Team Leader, as required ensuring an efficient and effective day to day operation of the Department as well as quality customer service to both internal and external stakeholders. This includes:

• Ensuring business information and tasks are coordinated, up to date, readily accessible and completed on time; and
• All written communications are clearly and concisely presented, on time, address the issue at hand and consultation is always maintained.

About you

Selection of the most suitable applicant will be based on the following:

Essential

• Certificate III in Office / Business Administration or experience in office administration including demonstrated office administration and customer service skills. Skills, knowledge, and experience should include:

• Demonstrated experience working within a community focused, administrative role, including the ability to work within a culturally diverse workplace
• Ability to manage time and organise own work within predetermined priorities to complete tasks within deadlines.
• Excellent customer services skills combined with sound interpersonal skills and the capacity to work with others including discretion and confidentiality.
• Excellent knowledge and ability to use Microsoft Office products, especially Word, Excel, Power Point and Outlook. High proficiency in learning new computer databases and packages.
• Well-developed skills in written communication to enable the preparation of routine correspondence and reports.

Applicants must adequately meet the requirements of the role and fully address the selection criteria contained in the position description. To view a copy of this position description, please click on the link below.

Business Support Officer – Children’s Services Position Description – 607.6KB.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. The candidate will also be required to provide a valid and ongoing Victorian Drivers Licence.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals. Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

For more information about our benefits, please visit our careers page: Working with Us.

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

Further Information: Jacqueline Gray, 8571 1829.

A position description is attached.