Business Support Officer – Crewe

Job title:

Business Support Officer – Crewe

Company

NFP People

Job description

Business Support OfficerWe are looking for a Business Support Officer to join a new Youth Zone in Crewe.You’ll be at the heart of back-office operations, ensuring smooth administrative processes, managing finance and payroll, and supporting the reception and membership teams. Your role will be key to creating a positive and supportive environment for both staff and young people.If you are a super-organised, and detail-oriented Business Support Officer, then apply today!As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.Position: Business Support OfficerLocation: Crewe/hybrid (office working days in Warrington approx. 3 days a week during construction of the Youth Zone, after opening full time hours in Crewe)Salary: Up to £28,000 per annumContract: PermanentHours: Full-time, 37.5 hours per weekBenefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.Closing Date: 26th February at 12pm noonInterviews: 5th March, daytime, in WarringtonAbout the RoleYou will oversee daily office operations, ensuring efficiency and a welcoming environment. Management of supplies and equipment and implement and improve administrative systems. Serve as the main contact for internal and external stakeholders.Other key duties include:

• Process invoices, payments, and maintain financial records, including cash handling, banking, budget monitoring and supporting with audits.

• Oversee payroll, ensuring timely payments, accurate records, and resolve related queries.

• Lead and support the reception team to ensure excellent customer service including overseeing scheduling, training, and task delegation.

• Manage membership registrations, database accuracy, and GDPR compliance. Assist young people and parents with membership queries.

• Support smooth operation of IT & systems and troubleshoot and report basic issues.

• Work closely with catering, facilities, and youth work teams to ensure seamless operations.

• Greeting all young people, parents, and visitors with a big smile and a friendly attitude. Creating a warm and inclusive atmosphere that makes every young person feel excited to be part of the Youth Zone.

About YouYou will have a passion for young people and genuine enthusiasm for working in a youth environment.You will also need experience of:

• Office administration and management functions

• Basic accounts work and/or payroll

• Managing IT Systems and Data management

• Customer service (within an office / charity environment)

• Onboarding and training team members to use systems and follow standard operating procedures

• Leading or managing a small team, with the ability to motivate and inspire

• Developing, managing, and implementing operational procedures to ensure effective administration

To apply, you will be asked to submit a CV and supporting statement via the company website.About the OrganisationThis is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.Other roles you may have experience of could include Business Support, Business Support Officer, Business Support Administrator, Business Support Administration, Admin Manager, Administration Manager, Office Manager, Admin Support, Administration Support.PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Expected salary

£28000 per year

Location

Crewe, Cheshire

Job date

Sun, 09 Feb 2025 04:13:12 GMT

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