Business Systems Specialist

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Type of Position:
Professional Staff – Project/Program Administration

Job Type:
Regular

Work Shift:

Sponsorship Available:

No

Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only ):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more: https://ddei.uams.edu/

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Department:
COM tendersglobal.net GME Office Staff

Department’s Website:

Summary of Job Duties:
The Graduate Medical Education (GME) Business Systems Specialist is responsible for the management, coordination, training and support of systems related to Graduate Medical Education under the UAMS College of Medicine GME. This position will serve as the primary point of contact for the GME residency management system, residency website, GME SharePoint site and related systems. The GME Business Systems Specialist is a member of the COM GME Office’s leadership team and as such has a unique knowledge of the Accreditation Council for Graduate Medical Education (ACGME), Institutional and program-specific requirements, policies, and procedures.

Qualifications:

Bachelor’s degree plus five (5) years of program coordination and/or administrative experience required.

Preferred Qualifications:

• Master’s degree.

• Three (3) years of program coordination/management experience specific to GME.

• TAGME – Training Administrators of Graduate Medical Education.

Additional Information:

Responsibilities:

• Maintains up-to-date expert knowledge on the functions of all residency management software processes.

• Ensures that College of Medicine (COM) ACGME accredited programs and related ACGME NST programs utilize functions of the residency management system through a systematic annual review of the use of the residency management system. 

• Manages and updates the institutional dashboard in the residency management system to reflect appropriate, required data from each of the COM ACGME-accredited programs.

• Responds in a timely manner to phone, email and other electronic messages for support with the residency management system. 

• Diagnoses, troubleshoots and provides technical and educational support related to the residency management system.

• Works in partnership with Housestaff Program Manager to ensure that personnel records are maintained and updated in the residency management system.

• Works in partnership with Housestaff Financial Manager to ensure that schedules are maintained and updated in the residency management system.

• Provides set-up and management of residency management system for required annual monitoring of work hours for each program.

• Provides reports and data to the COM Graduate Medical Education Committee.

• Supports ACGME CLER, institutional and program site visits through appropriate management of data and reporting in the residency management system. 

• Assists program directors and coordinators with reporting from the residency management system as requested.

• Develops an annual training calendar related to the use of the residency management system by COM ACGME-accredited programs.

• Develops and maintains a process to ensure all new program directors and program coordinators receive training on the residency management system.

• Provides ongoing and annual routine training related to residency management system and its functions. 

• Provides coaching on innovative techniques to the GME community in group and one-on-one settings. 

• Ensures that program leadership teams are knowledgeable about how to utilize the residency management system to include any changes or updates to the system. 

• Initiates and develops tools and systems that maximize the use of the residency management system to respond to changing needs of residency programs and the GME office.

• Serves as the primary contact and resource for all technology related projects for COM GME Office.

• Develops, reviews, manages and updates content for COM GME website, Resident Wellness website and related webpages on a continuous, ongoing basis.  

• Develops and manages online forms including forms that are housed on GME Website. 

• Responsible for design, access, content and routine maintenance of the GME SharePoint site.

• Supports the production of all GME Communication documents to include the monthly e-newsletter, quarterly GME Newsletter, GME brochures through content development, resolution of visual and technical issues and innovation of delivery processes. 

• Provides online systems support to GME meetings such as EASE and PCO.

• Serves as the technical support for GME projects such as Housestaff Onboarding and GME Orientation. 

• Provides support to GME Team as needed for concerns related to online platforms and products that are used to support projects. 

• Manages updates to the Program Director and Residency Coordinator email distribution list and Program Contact List housed on SharePoint.  

• Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [email protected]  for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
No Background Check Required

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:
N/A

Frequent Physical Activity:
N/A

Occasional Physical Activity:
N/A

Benefits Eligible:
Yes