Business Transformation Officer

Partner with the business to understand their vision, mission, needs and operating environment in order to transform business objectives into

solutions exploiting IT capabilities.

KEY ACCOUNTABILITIES

• Support the development of functional work plans, ensuring compliance with wider WFP policies, standards and strategies.
• Oversee the implementation of WFP’s Beneficiary and Transfer Management Systems including both SCOPE and Building Blocks operation, but also design of new tools as required.
• Ensure that various digital solutions or platforms are interoperable and coherent with each other in a way that ensures coordinated programming, both internally for WFP programmes and externally with other key agency systems and programmes.
• Oversee SCOPE business and operations, including SCOPE prioritization, multi wallet partnerships, long-term plans, budgets, and staff.
• Support Building Blocks expansion (particularly in terms of acting as intermediary between Building Blocks team and Programme units).
• Oversee scale-up of existing solutions (e.g., SCOPE, Building Blocks, SugarCRM, Farm2Go, MoDa, conditionality tracking, etc.).
• Work with the Technology (TEC) units in Headquarter (HQ) and Regional Bureaus to ensure that custom developments are coordinated through TEC. Identify focus areas for system improvement and development of additional features and functions. Conceptualize and execute strategic visions for how programmatic and operational requirements can be improved by using digital solutions.
• Work with business units to clearly define business requirements and translate them into practical digital solutions. As an agile coach, coordinate efforts of multiple stakeholders to pilot and scale-up identified solutions (e.g., Programme, support units, HQ TEC, Regional Bureau (RBB), etc.).
• Manage the delivery of interagency platform for common cash system pilot, in consultation with HQ and regional bureau technical colleagues, from design through to implementation, including desired features and installation options, aligned with available budget.
• Manage the Data Unit to consolidate data management across programme and operations ensuring that rigorous quality standards are maintained, and data driven decision making is supported.
• Oversee data sharing agreements, and implementation of those agreements, with key agencies, particularly UNHCR.
• Act as project coordinator/manager for WFP-UNHCR Biometric Interoperability project Work closely with Gender and Protection units to ensure that unique risks associated with any given digital solution are identified and mitigated (e.g., data protection; ability of vulnerable individuals to engage with a particular solution; etc).
• Perform any other duties related to digital solutions, as needed.

QUALIFICATIONS AND EXPERIENCE

Education: 

• Advanced University degree in Computer Science, engineering or other relevant field.
• Experience: Minimum 8 years of professional experience in the IT field and humanitarian response. Experience. Strong Experience in emergency and with influx of refugee.
• Language: Proficiency in both oral and written communication skills in English.

Source: https://wd3.myworkdaysite.com/en-US/recruiting/wfp/job_openings/job/Coxs-Bazaar-Bangladesh-The-Peoples-R/Business-Transformation-Officer–Head-of-DSI—CST-II–Cox-s-Bazar_JR105507