Call Center Representative

Job title:

Call Center Representative

Company

Gary Wenzel Electrical and Fire Alarm Solutions

Job description

Job Description: Call Center Representative at Gary Wenzel Electrical and Fire Alarm SolutionsWe are seeking a dedicated Call Center Representative to join our Marketing department at Gary Wenzel Electrical and Fire Alarm Solutions. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving inquiries promptly.Answer incoming calls and respond to customer inquiriesProvide information about our products and servicesResolve customer complaints and issues in a professional mannerMaintain a high level of customer satisfactionDocument all customer interactions and transactions accuratelyIf you have excellent communication skills, a passion for helping others, and the ability to work in a fast-paced environment, we would love to have you on our team. Join us at Gary Wenzel Electrical and Fire Alarm Solutions and be a part of a dynamic and customer-focused Marketing department.Job Requirements for Call Center Representative at Gary Wenzel Electrical and Fire Alarm SolutionsThank you for your interest in the Call Center Representative role at Gary Wenzel Electrical and Fire Alarm Solutions in the Marketing department. To ensure that we find the best candidate for this position, we kindly request the following job requirements:Excellent communication skills, both verbal and writtenAbility to handle a high volume of inbound and outbound callsStrong problem-solving skills and ability to think on your feetExperience in customer service or a call center environment preferredProficiency in basic computer skills and familiarity with CRM systemsAbility to work well in a team and collaborate effectively with colleaguesFlexibility to work in shifts, including evenings and weekendsPositive attitude and willingness to learn and adapt in a fast-paced environmentIf you can provide the above job requirements, we encourage you to apply for the Call Center Representative position at Gary Wenzel Electrical and Fire Alarm Solutions. We look forward to reviewing your application and potentially welcoming you to our team!

Expected salary

Location

Manchester

Job date

Mon, 20 Jan 2025 00:33:06 GMT

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