Call Centre Advisor

Job title:

Call Centre Advisor

Company

Morson Talent

Job description

  • Location: Warrington, Cheshire, England
  • Salary: £24.5k per year + Bonus scheme
  • Category
  • Sector:
  • Contract type Contract
  • Consultant: Jessica Winterbottom

Job Title: Sales Advisor
Salary: £24,500 (prorated over 6 months) + bonus potential (up to £30,000 OTE)
Location: Warrington
Contract Term: 6 months (with potential for permanent role)
Hours: 37.5 per weekWe are seeking Sales Advisors to join our client’s customer service team on a fixed-term, 6-month contract, with the possibility of a permanent position upon successful completion.What’s in it for you?

  • Competitive salary
  • Monthly commission opportunity (up to £400+ per month)
  • 25 days holiday, plus bank holidays
  • Access to a group discount scheme

Key Responsibilities:

  • Deliver top-tier customer service and maximize sales opportunities
  • Follow company policies and procedures
  • Gain in-depth knowledge of the company’s products and services
  • Identify customer needs and offer suitable product solutions
  • Manage inbound contacts via phone, email, web chat, and other platforms
  • Maintain and nurture relationships with domestic customers
  • Negotiate pricing and cross-sell relevant products
  • Assist with email management and web chat when required

Requirements:

  • Clear criminal record
  • Preferred: Experience in a contact center
  • Strong interpersonal and communication skills
  • Self-motivated, with excellent time management and resilience
  • Results-driven and target-focused
  • Ability to build rapport and maintain professional relationships with customers
  • Empathy and professionalism in handling customer interactions

How to Apply:
If you meet the above qualifications, we’d love to hear from you.Please note: This role is being advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted.

Expected salary

£24500 per year

Location

Warrington, Buckinghamshire

Job date

Fri, 11 Oct 2024 22:08:40 GMT

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