Call for interest: Learning and Development Internship, Global Learning Centre, People & Learning, Global Shared Services Centre, Budapest, Hungary

The successful candidate will contribute to the deployment of learning solutions on Agora, UNICEF’s learning management platform – by providing their technical experience and creativity. They will also have the opportunity to collaborate with the GSSC curriculum developers and designers to recommend and add graphics, animation, visual creativity to e-learning projects. In addition, the internship will provide exposure for the candidate to video production and how these fit into UNICEF’s mission globally.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre (GSSC)  and check this YouTube video.

Amidst fast-changing global context challenges UNICEF is to remain adaptable while constantly evolving to deliver results for children. Therefore, we need a learning platform that can provide a high-quality employee experience to all people throughout their careers at UNICEF and key partners, who must perform at their best. Agora, UNICEF’s Learning Management System (LMS), offers easy, structured, and centralized access to learning opportunities for UNICEF staff and partners worldwide.

How can you make a difference?

The successful candidate will contribute to the deployment of learning solutions on Agora, UNICEF’s learning management platform – by providing their technical experience and creativity. They will also have the opportunity to collaborate with the GSSC curriculum developers and designers to recommend and add graphics, animation, visual creativity to e-learning projects. In addition, the internship will provide exposure for the candidate to video production and how these fit into UNICEF’s mission globally.

This will involve:

• Supporting platform management experts in building and testing online courses.
• Performing initial troubleshooting of reported errors.
• Working in collaboration with subject-matter and e-learning experts to finalize e-learning content and support their deployment in the Agora learning management system.
• Take on additional Learning and Development projects may be assigned based on the intern’s areas of interest and expertise.

To qualify as an advocate for every child you will have…

• Current enrolment in a degree programme at the Bachelor or Master’s level or recent graduate (within 2 years) in education, instructional design, or other related fields.
• Fluency in English is required.
• Intermediate to advanced knowledge of Microsoft Word, Excel and PowerPoint.
• Knowledge in e-learning authoring tools is an asset.
• Ability to work in a team environment.
• Strong commitment and drive for results demonstrated.

Contract Duration and Terms

• Applications are welcome from Hungarian and EU citizens as well as from 3^rd country nationals with valid Hungarian student/work permits covering the entire period of the internship (6 months) already at the time of application. 3^rd country candidates must attach their student/work permits to their applications otherwise they will not be considered.
• The duration of this internship is 26 weeks (6 months) with estimated start date 15 July 2024.
• Applicants must be physically present in Hungary during the entire period of internship as it is a mandatory requirement to work at least 3 times a week in the Budapest office, while 2 times home office (within the duty station) is allowed.
• Individuals must fund their travel and living expenses and must have proof of medical insurance covering their time in Hungary.
• Internships are paid a monthly net stipend of HUF 362,133 per month (HUF 2,105 per hour) for full-time arrangements (40hrs/week), which will be prorated according to attendance. Work arrangements are based on the effective regulations of the duty station, organizational needs and schedules of the interns.
• Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID).
• Full-time interns may take up to 2.5 days per month off work for any reason, including medical reasons. The stipend will be reduced for any absence beyond this quota.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

To view our competency framework, please visit: https://uni.cf/Competencies

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: UNICEF’s Competency Framework here.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.