Camp Coordination and Camp Management Team Leader

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The Camp Coordination and Camp Management (CCCM) Team Leader is responsible for assisting the Project Manager CCCM in the coordination of assistance and services at camp level. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities. The Team Leader reports to the Camp Manager combined with maintains lateral communication and coordination with the DRC Protection, Shelter and Site Operations staff, whilst also supervising the SMS team.
Duties & Responsibilities:
  • Assist in overall day to day management of DRC’s camp coordination activities and directly manage the staff members as listed above, including coaching, co-ordination between staff, timely recruiting and tracking of team progress.
  • Provide weekly updates of programme activities and track progress on the activity tracker.
  • Assist in establishing and maintaining coordination amongst the camp actors, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and refugee groups by supporting the Camp manager in existing coordination mechanisms. Arranging the weekly Coordination meeting in Camp, sending out the minutes / action points regularly.
  • Compiling relevant Camp information – writing weekly and fortnightly reporting as required. Update any tools used for coordination purposes or information management as required.
  • Assist in monitoring, in close collaboration with Protection, Shelter & Site Operations: all technical work carried out in the camp setting, including water, sanitation and hygiene activities, construction activities, and any other activities implemented by DRC, as well as the activities of other organisations. Ensure all activities respect international standards for each sector. Assist in supporting information gathering and participatory assessments undertaken within the camp.
  • Support the CiC and the CM in leading the emergency preparedness and response on camp level including, planning, reporting, assessments, coordination, messaging, relocations and any other relevant activity.
  • Organize and coordinate capacity building initiatives for community groups, safety unit volunteers, Site Management Support volunteers on emergency preparedness and response.
  • Assist in working with Protection, Shelter & Site Operation teams in the development of key relationships with camp and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach.
  • Assist in monitoring the distribution of all items in the camp to ensure that minimum standards and operating procedures are respected and applied.
  • Lead with the Community Mobilization team the elections and/or selection of the camp governance committee.
  • Work closely with the camp governance committee and ensure good camp governance.
  • Support the CM team in the development and support of the different representative committees and community groups, including facilitating the formation of new groups, coordinating meetings and workshops, implementing training and community interventions.
  • Ensure quality and timely implementation of community-led projects.
  • Ensure the info boards are continuously updated with relevant information around services and key messages.
  • Ensure the populations have equal access to the CRFM mechanism and their concerns are captured and referred to the relevant actors.
  • Ensure information desks, CFRM and hubs are operational, providing relevant information to the community at all times.
  • Ensure the populations are informed about services, reporting mechanisms with a specific focus on women and youth participation.
  • Assist in coordination with the government security apparatus, police, camp administration and the refugee community to ensure the security and safety of refugees and the camp is maintained.
  • Represent the DRC in external forums as requested by the supervisor.
  • Provide feedback regarding work plans, contingency plans and general programme implementation.
  • Assist in working with HR department in all HR related issues in the camp.
  • Assist with all procurements and logistical arrangements associated with the Camp, in collaboration with DRC procurement and logistics staff.
Safety:
  • Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.
  • Additional responsibilities include ensuring team members’ safety while they perform duties on behalf of the organization. As a manager, position holder needs to be proactive, take the highest level of precautions at their disposal for safety and seek support from the safety team or even senior management team if deemed necessary.
Skills And Experiences:
  • 3 years of experience in INGOs, specifically in complex emergency contexts.
  • Experience managing teams, preferably in an emergency context.
  • Substantial experience operating in a refugee camp environment, preferably undertaking Camp Coordination activities.
  • Knowledge of logistics and procurement processes looked upon favourably.
  • Experience in community services, youth activities, protection support and similar humanitarian programs highly advantageous.
  • Ability to work with large, multi-cultural people in a changing environment.
  • Experience in working with national partners, local/government authorities, and UN organizations.
Educational Qualifications:
  • Advanced university degree.
  • CCCM training desirable.
Language:
  • English (Fluent in writing and speaking)
  • Bengali (Fluent in writing and speaking)
  • Chittagonian (Desired)

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