Context
The Norwegian Refugee Council (NRC) is an international non-governmental organisation of Norwegian origin, present in more than 25 countries worldwide. NRC has been working in the Democratic Republic of Congo since 2001. Its programmes focus on the sectors of Education, Rapid Response to Population Movements (RRMP), Protection from Violence (PfV), Shelter, Wash, Livelihood and Food security, and Information, Counselling, and Legal Assistance (ICLA) in favour of populations forced to move.
Globally, NRC specializes in camp and site management. As part of the influx of people affected by displacement and living in host families and other collective buildings (schools, churches) NRC in coordination with the Division of Humanitarian Affairs (DIVAH) and other actors operating in the health zone has therefore positioned itself to support site management in Minova with financial support from BHA. The program may be gradually extended to cover other health zones and/or provinces, depending on the evolution of the humanitarian situation in the DRC.
What you will do:
The purpose of the CCCM Programme Development Manager (PDM) position is planning and implementation of all NRC Camp Management portfolio in Region of North and South Kivu. The role also includes reinforcing CCCM standards, financial and administration management.
- Responsible for development of new CM proposals.
- Ensure quality control and site monitoring to ensure that CM services are provided according to CCCM global standards
- Ensure integration of CM response in long term strategy.
- Ensure project data collection, quality and management and work closely with M&E to maintain and update relevant NRC tools (GORS, Internal Database, achievement and progress of project log frames, AAR, evaluations)
- Design technical implementation documents for CCCM projects including proposals, logframes and budgets.
- Develop a community engagement strategy in line with CCCM global standards and NRC Community Coordination Guidelines.
- Ensure capacity building for staff on the project, national authorities and all other relevant bodies in Sahel (sites management and coordination, community engagement, community governance capacity building, )
- Work with the other specialists in understanding the dynamism around IDP and land issues in within the Area and in DRC in general.
- Prepare internal and external reports include for donors regarding CCCM activities and projects.
- Ensure standards for implementation are known and applied among CCCM teams
- Participate in rapid assessments in new areas of intervention
- Identify solutions to implementation challenges and constraints in a changing context
- Provide technical support to other relevant NRC project manager and coordinators (Education, ICLA, Shelter, WASH and FSL) for the development of community based intervention.
- Record and document good practices, lessons learned and establish a database in coordination with M&E to capture CCCM program performance.
- In coordination with the Specialist and Area Manager, represent NRC in coordination meetings with local authorities and NGOs when required
- Line manage CM project staff and ensure capacity building of project staff and transfer key skills; this includes the performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement. Furthermore, responsible for key processes as workforce planning, recruitment, staff induction and development and Duty of Care.
- Contribute to the development of Country, Area and PfV strategies and coordinate across CCs
- Develop CC projects and coordinate and manage CCCM project implementation (activities, budget and project documentation) in line with proposals, strategies and donor requirements
- Provide technical direction and ensure high technical quality of projects
- Liaise and collaborate with relevant local authorities and other key stakeholders
What you will bring:
- Minimum 5 years of experience at a senior level project implementation in a humanitarian or recovery context
- Previous technical Camp Management, Mobile Site Management, UDOC experiences.
- Previous experience working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Good personal organisational skills, team management, including time management, and ability to meet deadlines and work under pressure.
- Willingness to travel to area offices and work in difficult environment according to travel requirements.
- Excellent written and oral communication skills in English &French.
Context Related Skills, Knowledge and Experience
- Bachelor’s degree in development, or a related discipline, with master’s degree preferred
- Knowledge of the Humanitarian context in DRC is a plus
- Experience with community mobilisation and engagement
- Experience in starting up community-based centres and/or outreach teams
- Experience with community-based development grants management
- Able to train and manage teams (to listen, advise, support, solve conflicts, motivate, etc.)
- Experience in financial, asset and human resources management, budgeting and administration
- Proven skills and experience in successfully managing field teams and distributions
- Experience with implementation of cash and voucher approaches
- Familiarity with international minimum standards of service delivery (i.e., SPHERE)
- Knowledge of local language is an advantage
Behavioural competencies:
- Managing resources to optimize results
- Managing performance and development
- Empowering and building trust
- Handling insecure environments
Please find the full job description here.
Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility. At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.
DEADLINE TO APPLY: 27/10/2024
What we offer:
- Contract of 12 months
- Grade 9 in NRC scale
- Location: Goma
- An opportunity to match your career to a compelling cause
- A chance to meet and work with people who are the best in their fields
Find out more about the benefits of working for NRC
Important information about the application process
- Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English or in French, taking care to attach your latest CV.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
- If you have any questions about this role, please email [email protected] with the job title as the subject line.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts
- join a work culture that empowers every employee to share ideas and take responsibility
- be part of a welcoming and supportive community committed to human dignity
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