Campus Visit Coordinator, Office of Admissions

Application instructions are located at the bottom of the page.  Please apply directly through the University of Montana’s career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College.  Do not apply through Indeed.com or use easy apply through Indeed.com*.

Only current UM Employees* are eligible.

*Open to all employee types including Temporary Staff and Student Employees.

The Office of Admissions invites applications for a Campus Visit Coordinatorto join their team. In this role you will be responsible for all aspects of the campus visit experience. Primary responsibilities include scheduling and staffing the daily information sessions and campus tours and providing customer service support in the Admissions Welcome Center.  As a part of this, you will recruit, hire, train, and supervise a team of current students, known as the Grizzly Ambassadors.  These students welcome visitors to campus and provide tours.  This position will also make calls and send emails to prospective students.  Other responsibilities include connecting with campus partners to provide a series of offerings to prospective students and families and providing logistical support for a variety of recruitment and outreach events that are offered on campus, in the community, or online.  

Required Skills

• Highly developed organizational skills.
• Excellent written and oral communications skills.
• Ability to interpret and apply federal/state/university regulations and policies.
• Exceptional computer skills and ability to effectively use common office software (MS Office suite including Outlook and Teams; Zoom; Slate CRM.)
• Skills to effectively plan and execute both large-and small-scale events.
• Ability to collaborate with colleagues and frequently interact with the public.
• Deep commitment to providing outstanding customer service to a highly diverse population of students and their families.
• Willingness and ability to work occasional nontraditional hours (including weekends, evenings, and holidays) when needed.
• Maintain a valid driver’s license

Minimum Required Experience

• Bachelor’s degree in a related field, as well as at least two (2) years of directly related experience; or any equivalent combination of education and experience.

Preferred Qualifications

• Previous experience supervising a group of students, either at the college or high school level.
• Demonstrated knowledge of the academic programs and services offered at the University of Montana.
• Demonstrated knowledge of Banner and Slate CRM.
• Personal and professional commitment to diversity, equity, and inclusion as demonstrated by participation in relevant trainings, persistent effort, active planning, allocation of resources, and/or accountability for DEI outcomes.

About the Office of Admissions and UM

Within the university, the Office of Admissions is a fast-paced, high-performing, goal-oriented environment that seeks to engage prospective students, their families, and other stakeholders with events that showcase the exceptional education and community UM provides. The mission of the Admissions Office is to attract, support and enhance student enrollment at the University of Montana by providing quality information, services and complete financial options to make the enrollment process efficient, accessible and student-centered.

The University of Montana is a flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.  The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always”; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title:                    Campus Visit Coordinator (Admissions Representative II)

Position Number:              005100

Department:                      The Office of Admissions

Work Schedule:                Full-time, 1.0 FTE (40 Hours a week), Typically Monday through Friday 8:00 am to 5:00 pm but may require some evenings and weekends  

Salary:                                $21.291/hr Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation:               FOCUS-MFPE

Probationary Period:        Six months minimum

Benefits Include :               Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran’s Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Priority Application Date: Sunday, January 21, 2024by 11:59 PM (Mountain Time)

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking “New Resume/CV” button.  Please do not apply through Indeed.com*.

A complete application Includes:

*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the “How to Apply” section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above. 

**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

Missoula, Montana, United States