Capacity Building Officer

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Job Description

The Capacity Building Officer is an instructional design expert that will coordinate development delivery and evaluation of a capacity building offer to strengthen Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) capacities and capabilities across the WHO European Region through innovative solutions informed by latest evidence, and emerging good practices and guidance to improve sustainable efforts and impacts.
Objectives of the Programme and of the immediate unit or field activity (Overview of the programme):
WHO’s Health Emergencies Programme (The Programme) aims to build the capacity of Member States to manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. Risk communication and community engagement (RCCE) is a core capacity under the International Health Regulations (IHR 2005) that countries are required to establish and maintain for proper preparedness, readiness and response.
Summary of Assigned Duties:
  • The Capacity Building Officer RCCE-IM will be the focal point within the RCI Unit to build RCCE-IM capacities in countries of the WHO European Region, with special focus on:
Creating and rolling out innovative solutions for RCCE-IM capacity building:
  • Maintain and update the RCCE-IM tools (RCCE-IM Capability Mapping tool and RCCE-IM Plan Creator)
  • Roll out the RCCE-IM tools at sub-regional and country levels to support RCCE-IM country implementation roadmap
  • Work with external experts and academia to identify, develop and deliver innovative solutions and tools
  • Manage suppliers and service providers
Developing and maintaining standing RCCE-IM capacity in the Region:
  • Advocate for investment in RCCE-IM capacities and capabilities
  • Support national authorities, partners and stakeholders to conduct lessons learnt exercises to identify RCCE-IM gaps
  • Implement the RCCE-IM School to improve RCCE-IM regionally, nationally and locally under the IHR (2005), working with partners and stakeholders
Designing and delivering capacity building activities:
  • Assess needs, design and deliver trainings, SIMEX and other capacity building activities for individual countries or sub-regions of the European Region
  • Support the development and/or adaptation of materials for capacity building events and their adaptation/translation
  • Liaise with Hubs, COs, organizing agencies and other relevant actors as needed to support on-site organization of events or their virtual delivery
  • Establish a roster of trained consultants/WHO staff who can replicate platform training across the region build and/or build local capacities
  • Document capacity building interventions through reports and visibility activities
Coordinating RCCE-IM University project:
  • Engage with EUR Universities to embed RCCE-IM in health and communication faculties curricula
  • Ensure Universities and WHO internal procedures are met for each project (e.g. FENSA, legal)
  • Coordinate the development of curricula together with the Universities
  • Coordinate WHO support to train the professors and deliver the curricula
  • Ensure WHO/Europe is rightly credited
  • Monitor project’s outcomes and communicate internally and externally
Coordinating with partners and stakeholders including within WHO:
  • Start-up a community of practice on RCCE-IM capacity building
  • Coordinate with external partners and stakeholders to deliver joint or collaborative activities, ensuring WHO Europe gets the appropriate credit of the initiative
  • Support RCI technical teams to review the RCCE-IM capacity building offering and adapt/update where/when necessary.
  • Liaise with other WHE and EURO Programmes to embed RCCE-IM modules in overall emergency and/or health capacity building activities
  • Liaise with HQ to ensure EURO provides input in global capacity building plans and tools and on any joint activities.
Measuring, Evaluation and Learning (MEL):
  • Monitor client’s satisfaction and training outcomes for follow up actions and improvements
  • Monitor and Evaluate RCCE-IM capacities and actions under the IHR (2005) framework.
  • Represent RCI within IHR MEL mechanisms (JEES, AARs, IARs and others) as needed
  • Share best practices and coach other topic specialists/trainers.
Education (Qualifications):
Essential:
  • University degree in training, education, instruction, behavioural sciences, public health, or related fields
  • Experience:
  • Essential:
  • Minimum 5 years’ experience in training curricula instructional design and delivery based on needs assessment, development and delivery of simulation exercises, production and adaptation of innovative capacity building tools in the area of health behavioural sciences, developing training guidance, education and teaching, and MEL of training results for sustainable outcomes.
Languages:
Essential:
  • Expert knowledge of English
Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2400115

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