Purpose of the Post:

 

The Capacity Building Officer is an instructional design expert that will coordinate development delivery and evaluation of a capacity building offer to strengthen Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) capacities and capabilities across the WHO European Region through innovative solutions informed by latest evidence, and emerging good practices and guidance to improve sustainable efforts and impacts.

Objectives of the Programme and of the immediate unit or field activity (Overview of the programme):

 

WHO’s Health Emergencies Programme (The Programme) aims to build the capacity of Member States to manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. Risk communication and community engagement (RCCE) is a core capacity under the International Health Regulations (IHR 2005) that countries are required to establish and maintain for proper preparedness, readiness and response.

 

 

 

 

Summary of Assigned Duties:

 

The Capacity Building Officer RCCE-IM will be the focal point within the RCI Unit to build RCCE-IM capacities in countries of the WHO European Region, with special focus on:

 

 

 

Creating and rolling out innovative solutions for RCCE-IM capacity building

 

Maintain and update the RCCE-IM tools (RCCE-IM Capability Mapping tool and RCCE-IM Plan Creator)

 

Roll out the RCCE-IM tools at sub-regional and country levels to support RCCE-IM country implementation roadmap

 

Work with external experts and academia to identify, develop and deliver innovative solutions and tools

 

Manage suppliers and service providers

Developing and maintaining standing RCCE-IM capacity in the Region

 

Advocate for investment in RCCE-IM capacities and capabilities

 

Support national authorities, partners and stakeholders to conduct lessons learnt exercises to identify RCCE-IM gaps

 

Implement the RCCE-IM School to improve RCCE-IM regionally, nationally and locally under the IHR (2005), working with partners and stakeholders

Designing and delivering capacity building activities

 

Assess needs, design and deliver trainings, SIMEX and other capacity building activities for individual countries or sub-regions of the European Region

 

Support the development and/or adaptation of materials for capacity building events and their adaptation/translation

 

Liaise with Hubs, COs, organizing agencies and other relevant actors as needed to support on-site organization of events or their virtual delivery

 

Establish a roster of trained consultants/WHO staff who can replicate platform training across the region build and/or build local capacities

 

Document capacity building interventions through reports and visibility activities

 

 

Coordinating RCCE-IM University project

 

Engage with EUR Universities to embed RCCE-IM in health and communication faculties curricula

 

Ensure Universities and WHO internal procedures are met for each project (e.g. FENSA, legal)

 

Coordinate the development of curricula together with the Universities

 

Coordinate WHO support to train the professors and deliver the curricula

 

Ensure WHO/Europe is rightly credited

 

Monitor project’s outcomes and communicate internally and externally

 

 

 

Coordinating with partners and stakeholders including within WHO

 

Start-up a community of practice on RCCE-IM capacity building

 

Coordinate with external partners and stakeholders to deliver joint or collaborative activities, ensuring WHO Europe gets the appropriate credit of the initiatives

 

Support RCI technical teams to review the RCCE-IM capacity building offering and adapt/update where/when necessary.

 

Liaise with other WHE and EURO Programmes to embed RCCE-IM modules in overall emergency and/or health capacity building activities

 

Liaise with HQ to ensure EURO provides input in global capacity building plans and tools and on any joint activities.

 

 

 

Measuring, Evaluation and Learning (MEL)

 

Monitor client’s satisfaction and training outcomes for follow up actions and improvements

 

Monitor and Evaluate RCCE-IM capacities and actions under the IHR (2005) framework.

 

Represent RCI within IHR MEL mechanisms (JEES, AARs, IARs and others) as needed

 

Share best practices and coach other topic specialists/trainers.

 

 

 

 

Required Competencies:

 

Teamwork

 

Respecting and promoting individual and cultural differences

 

Communication

 

Building and promoting partnerships across the Organization and beyond

 

Moving forward in a changing environment

 

 

 

Education (Qualifications):

 

Essential:

 

University degree in training, education, instruction, behavioural sciences, public health, or related fields

Desirable:

 

Master’s degree in a relevant subject or studies and training in risk communication, community engagement, infodemic management, digital communications, public health particularly in an emergency setting.

 

 

 

Experience:

 

Essential:

 

Minimum 5 years’ experience in training curricula instructional design and delivery based on needs assessment, development and delivery of simulation exercises, production and adaptation of innovative capacity building tools in the area of health behavioural sciences, developing training guidance, education and teaching, and MEL of training results for sustainable outcomes.

Desirable:

 

Experience with risk communication, community engagement, infodemic management, digital communications, public health in emergency settings, project management, processes and workflows, scaling and rolling out research findings, technical guidance. Experience with WHO or other UN organizations or Civil Society Organizations working on health.

 

 

 

Languages:

 

Essential:

 

Expert knowledge of English

 

Desirable:

 

Working/intermediate knowledge of either French, Russian or German.

 

 

 

 

REMUNERATION

 

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2747 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

 

 

 

 

ADDITIONAL INFORMATION

 

• This vacancy notice may be used to fill other similar positions at the same grade level.
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• For information on WHO’s operations please visit: http://www.who.int.
• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates