Capacity Building Officer (Risk Communication, Community Engagement and Infodemic Management)

Purpose of the Post:

The Capacity Building Officer is an instructional design expert that will coordinate development delivery and evaluation of a capacity building offer to strengthen Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) capacities and capabilities across the WHO European Region through innovative solutions informed by latest evidence, and emerging good practices and guidance to improve sustainable efforts and impacts.

Objectives of the Programme and of the immediate unit or field activity (Overview of the programme):

WHO’s Health Emergencies Programme (The Programme) aims to build the capacity of Member States to manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. Risk communication and community engagement (RCCE) is a core capacity under the International Health Regulations (IHR 2005) that countries are required to establish and maintain for proper preparedness, readiness and response.

Summary of Assigned Duties:

The Capacity Building Officer RCCE-IM will be the focal point within the RCI Unit to build RCCE-IM capacities in countries of the WHO European Region, with special focus on:

Creating and rolling out innovative solutions for RCCE-IM capacity building

Maintain and update the RCCE-IM tools (RCCE-IM Capability Mapping tool and RCCE-IM Plan Creator)

Roll out the RCCE-IM tools at sub-regional and country levels to support RCCE-IM country implementation roadmap

Work with external experts and academia to identify, develop and deliver innovative solutions and tools

Manage suppliers and service providers

Developing and maintaining standing RCCE-IM capacity in the Region

Advocate for investment in RCCE-IM capacities and capabilities

Support national authorities, partners and stakeholders to conduct lessons learnt exercises to identify RCCE-IM gaps

Implement the RCCE-IM School to improve RCCE-IM regionally, nationally and locally under the IHR (2005), working with partners and stakeholders

Designing and delivering capacity building activities

Assess needs, design and deliver trainings, SIMEX and other capacity building activities for individual countries or sub-regions of the European Region

Support the development and/or adaptation of materials for capacity building events and their adaptation/translation

Liaise with Hubs, COs, organizing agencies and other relevant actors as needed to support on-site organization of events or their virtual delivery

Establish a roster of trained consultants/WHO staff who can replicate platform training across the region build and/or build local capacities

Document capacity building interventions through reports and visibility activities

Coordinating RCCE-IM University project

Engage with EUR Universities to embed RCCE-IM in health and communication faculties curricula

Ensure Universities and WHO internal procedures are met for each project (e.g. FENSA, legal)

Coordinate the development of curricula together with the Universities

Coordinate WHO support to train the professors and deliver the curricula

Ensure WHO/Europe is rightly credited

Monitor project’s outcomes and communicate internally and externally

Coordinating with partners and stakeholders including within WHO

Start-up a community of practice on RCCE-IM capacity building

Coordinate with external partners and stakeholders to deliver joint or collaborative activities, ensuring WHO Europe gets the appropriate credit of the initiatives

Support RCI technical teams to review the RCCE-IM capacity building offering and adapt/update where/when necessary.

Liaise with other WHE and EURO Programmes to embed RCCE-IM modules in overall emergency and/or health capacity building activities

Liaise with HQ to ensure EURO provides input in global capacity building plans and tools and on any joint activities.

Measuring, Evaluation and Learning (MEL)

Monitor client’s satisfaction and training outcomes for follow up actions and improvements

Monitor and Evaluate RCCE-IM capacities and actions under the IHR (2005) framework.

Represent RCI within IHR MEL mechanisms (JEES, AARs, IARs and others) as needed

Share best practices and coach other topic specialists/trainers.

Required Competencies:

Teamwork

Respecting and promoting individual and cultural differences

Communication

Building and promoting partnerships across the Organization and beyond

Moving forward in a changing environment

Education (Qualifications):

Essential:

University degree in training, education, instruction, behavioural sciences, public health, or related fields

Desirable:

Master’s degree in a relevant subject or studies and training in risk communication, community engagement, infodemic management, digital communications, public health particularly in an emergency setting.

Experience:

Essential:

Minimum 5 years’ experience in training curricula instructional design and delivery based on needs assessment, development and delivery of simulation exercises, production and adaptation of innovative capacity building tools in the area of health behavioural sciences, developing training guidance, education and teaching, and MEL of training results for sustainable outcomes.

Desirable:

Experience with risk communication, community engagement, infodemic management, digital communications, public health in emergency settings, project management, processes and workflows, scaling and rolling out research findings, technical guidance. Experience with WHO or other UN organizations or Civil Society Organizations working on health.

Languages:

Essential:

Expert knowledge of English

Desirable:

Working/intermediate knowledge of either French, Russian or German.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2747 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level.
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