Job description
- Exciting opportunity to be part of our NEW MH, AOD & SP service in Queensland!
- 4x full-time ongoing positions each based out of either Gympie, Hervey Bay, Rockhampton or Emerald.
- $51.05ph + Super + Not-for-Profit Salary Packaging up to $18,550
The Stepped Care Coordinator is a pivotal role in the delivery of a collaborative community mental health and AOD care model within one of four local hubs.
The position has been designed specifically for the hubs and supports first contact with the client after referral from the Head to Health Phone Line or via other pathways and navigation to the appropriate service.
The role involves direct client engagement, as well as overseeing and implementing targeted brief intervention processes to support clients throughout their care journey, ensuring seamless transitions between service partners and their aftercare.
Responsibilities include:
- Working closely with internal and external stakeholders (partnering organisations), maintaining key relationships and service pathways to enhance community-based responses.
- Offering assistance to clients upon their first interaction with hub services, ensuring it is a welcoming and supportive entry experience.
- Overseeing collaborative care processes, including progressive care planning, care transitions, and care-team reviews.
- Offering overlapping support to clients moving to or from programs, implementing brief intervention aftercare models, and fostering sustained recovery.
- Building and maintaining key relationships, service pathways, and agreements with partners of the local hub as well as work with the local lived experience workforce to build community-based responses.
- Monitoring the results and demand related to the care model, coordinating effective collaborative responses to local needs in partnership with other stakeholders.
- Reporting and Record Keeping.
For more information please contact Jenny Sinclair (Director – States and Business Transition) at [email protected] using the subject line: Care Coordinators x4 – Mental Health, AOD & Suicide Prevention Program – Multiple Locations enquiry via EthicalJobs.
About you
We are looking for someone with strong organisational skills to effectively lead and represent the hub’s model of care.
The ideal candidate will:
- Have experience in multiple mental health and/or AOD (Alcohol and Other Drugs) settings, including knowledge of related systems, processes, legislation, and experience implementing brief-intervention approaches.
- Knowledge of the mental health sector and community needs is essential, along with a commitment to delivering person-centered care that respects and values individuals’ identities, backgrounds, and life experiences.
- A strong understanding and commitment to cultural safety and trauma-informed care principles are also required.
- Experience working independently and with care-team and community-based recovery approaches is preferred.
- An ability to work collaboratively and professionally with other services and professionals across a range of life areas and needs.
- Knowledge of the mental health sector and services offered the community to support those with complex needs will also be essential to succeed in this role.
Qualifications
- Qualifications in psychology, social work, mental health nursing, or a related field.
What’s in it for you?
- Flexible working conditions tailored to you
- Competitive salary based on qualifications and experience
- Generous not-for-profit salary packaging of up to $15,900 tax-free income per year
- Up to $2,650 additional tax-free money to spend towards meals entertainment
- A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
- Support through a comprehensive Employee Assistance Program
- The opportunity to purchase additional leave
- 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…
Next steps
This is an exciting opportunity to join EACH through its next phase of change and growth. Upon application, please upload your resume and a brief cover letter addressing your suitability for the role.
Please note applications will be reviewed as they are received.
A position description is attached.