Career Pathways Coordinator

Job Overview:

Are you passionate about making a real difference in people’s lives? Join IRC as a Career Pathways Coordinator and play a pivotal role in connecting clients with long-term sustainable solutions.

This role offers an outstanding opportunity to work in a dynamic and encouraging environment, where your contributions will have a lasting impact. As a Career Pathways Coordinator, you will guide newly arrived refugees and qualified immigrants through tailored curricula, career-specific outreach initiatives, and strategic placement services. Your work will be especially exciting as you help clients successfully complete their employment plans and integrate into the community.

Responsibilities:

Include, but are not limited to:

• Design and implement engaging career pathway training programs with industry-relevant skills and established methodologies.
• Create curricula that align with career pathways and industry standards for in-demand jobs.
• Regularly assess and refine curriculum effectiveness to enhance outcomes.
• Establish strategic partnerships with educational institutions, vocational training providers, and community organizations.
• Build and maintain strong connections with local employers to identify job opportunities and support client placements.
• Conduct detailed intake assessments, orientations, and job readiness classes to identify strengths, weaknesses, and career goals.
• Offer individualized job counseling and case management to help clients overcome barriers and achieve sustainable employment.
• Deliver engaging group and individual job readiness courses, including cultural orientation, interview techniques, resume writing, and crucial job skills.
• Maintain accurate digital and physical records of attendance, assessments, and services.
• Assist with post-placement issues and ongoing employment needs such as monitoring client job performance, wages, and satisfaction.
• Ensure compliance with reporting requirements, including database management and case notes.
• Supervise and support program interns and volunteers.

Position Reports to: Career Development Supervisor

Position directly supervises: Employees, Volunteers and Interns

Indirect Supervision: N/A

Internal: Collaborate with other departments, especially when caseloads overlap. Coordinate with Finance, Community Relations, and Development teams.

External: Community-based organizations, employers, educational institutions and workforce agencies.

Job Requirements:

• Undergraduate degree in Business, Social Work, Social Sciences, Education or a related field, or equivalent work experience is preferred.
• Minimum of 2 years’ relevant experience in immigrant services, workforce development, or economic empowerment is preferred.
• Supervisory or mentoring experience is desired.
• Demonstrated experience with the US job search process and mentoring clients through securing employment. Familiarity with the Silver Spring job market is a plus.
• Ability to work as part of a team and supervise volunteers and interns.
• Proven success in achieving goals and working effectively in a dynamic, multi-cultural environment.
• Demonstrated success in multi-cultural communication.
• Proven track record to contribute independently and as a team member.
• Self-starter with excellent problem-solving skills, able to multi-task, prioritize, take initiative, and manage time effectively.
• Proficient in English, both spoken and written; bilingual ability in Amharic, Dari, French, Kinyarwanda, Pashto, Spanish, or Swahili is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
• Possess a valid driver’s license, reliable vehicle, and current insurance to facilitate travel for on-site visits and client interactions.

Working Environment

• The role combines office tasks, remote work, and on-site visits within the service area.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.