Case Manager – Better Health and Housing Program

• Permanent, 68.40 hours per fortnight
• $42.5554 per hour + super + NFP salary packaging
• Based in Fitzroy
• Additional well-being leave available

The Better Health and Housing Program (BHHP) supports individuals with health issues who are experiencing chronic homelessness. For the majority of residents using the BHHP, the duration of stay is six months. The BHHP allows residents to stabilise their health and be part of a vibrant and supportive community with a focus on enhancing living skills, social connection and participation. The program will support participants to improve their health and wellbeing, whilst working towards long-term accommodation. The BHHP runs in partnership with St Vincent Hospital Melbourne and Brotherhood of St Laurence.

what you’ll be doing

As a Case Manager, you will provide direct, practical support to clients living in the BHHP. You will be assisting clients to access safe, affordable, and sustainable housing from which they can recover and participate in their chosen communities and networks. This is done in collaboration with our partner organisation St Vincent’s Hospital Melbourne. The service is delivered primarily on site and achieved by building a purposeful, therapeutic relationship and providing support in a practical and comprehensive way, including a recovery-based case plan.

YOU WILL:

• Work with clients residing in the Better Health and Housing Program to offer assistance and achieve their case plan goals.
• Build networks with health and welfare services within the local area to improve opportunities for clients.
• Identify service gaps and working with other agencies to develop service and housing options.
• Work within case planning and monitoring procedures to ensure best results are achieved for each client.
• Advocate for clients to external services from a strengths-based perspective.

For further information on the role please refer to the position description which can be obtained via email on [email protected]

WHAT WE’RE LOOKING FOR (KEY SELECTION CRITERIA):

• A relevant tertiary qualification in human services, and direct experience in the delivery of services to clients with complex needs relating to homelessness.
• Demonstrated understanding of housing and homelessness policy, context and systems.
• Demonstrated ability to work collaboratively with others towards effective client solutions.
• Good interpersonal and communication skills, both verbal and written.
• Demonstrated ability to build positive relationships and communicate with people of diverse backgrounds and abilities.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

WHAT’S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we’re striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

HOW TO APPLY

To apply for this opportunity, please click on ‘Apply Now’ button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Sarah Thangiah on [email protected] using the subject line: Case Manager – Better Health and Housing Program enquiry via EthicalJobs.

Please shortlisting will occur on a rolling basis, so please don’t delay in submitting your application!

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We’re committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected] using the subject line: Case Manager – Better Health and Housing Program enquiry via EthicalJobs.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.